Introducing Traxo Hotels — Just for You

Still looking for that perfect hotel for your next trip?

Our new Traxo Hotels offering makes it super simple to find your ideal hotel, because we curate our recommendations based on input from the leading expert — you.

Our team was tired of scrolling through endless pages of choices each time we needed a hotel, and muddling our way through the one-size-fits-all recommendations from other websites. In reality, there were only a handful of options that were really relevant, based on which loyalty programs we each belong to, our favorite hotels, past trips, and recommendations from our friends. Why does anyone need another 50 hotels cluttering the page?? More is NOT better.

For example, I happen to be a Kimpton and Starwood gal, so I’m always going to look for those options first. I also tend to stay in the center of the action wherever I go. Andres is more of a Marriott guy, and stays closer to the airport for his frequent business trips. Wouldn’t it be awesome if the search engine KNEW that, and curated our results accordingly?

Why should we both see the same set of hotel recommendations, when we’re very different travelers?

Enter Traxo Hotels, powered by the Traxo Factor Intelligence Engine.

Example

Whenever you have an upcoming trip but haven’t yet booked a hotel, the Traxo Factor engine will suggest up to 10 hotel options based on your specific travel profile:

• Loyalty program affiliations
• Past hotel stays
• Your hotel ratings & reviews
• And more!

Additionally, if there are any hot deals available, Traxo “Factors” that in, too (see what we did there??)

We’ve partnered with the Expedia Affiliate Network to ensure you get the best selection and best prices – guaranteed.

And with TripAdvisor hotel reviews, you get the inside scoop from other fellow travelers.

No other website makes hotel shopping this fast, easy, and truly personalized. It’s another way Traxo is helping you,

Travel Organized.

Press Release

Happy Holidays from Traxo

As 2013 wraps up – all of us at Traxo would like to thank everyone who supported us for the past year and prior. We’re excited to leap into 2014 with a long list of enhancements to the Traxo platform and as always, we’d love your feedback.

You’ve already begun noticing a few changes to the Traxo member homepage, trips and accounts. We’ve cleaned house to make room for the new features and style changes that are soon to follow.

We’ve also introduced new destination recommendations from TripAdvisor. Located just below your trip itinerary, TripAdvisor’s “Best of” city recommendations highlight things to do and places to eat for the top 300 most popular travel destinations, as reviewed by TripAdvisor members. So, now Traxo can keep your travel plans and help you add to them with reviews from travelers all over the world.

TripAdvisor Widget

This is just one of many new site improvements we’re making and we’d love to hear your suggestions. In 2014 you can look forward to many more changes, some small, some big. We hope you continue to be a part of them!

Has it been a bit since you last logged in? Come check out the latest changes.

Traxo for Business is Live

It’s been busy at Traxo HQ since announcing our Series A funding round. We have a roadmap chalk full of updates and upgrades; but our first rollout is for our business partners. In June we announced a partnership with SAP® Cloud for Travel, using Traxo’s itinerary management technology to provide fast and easy travel expense reporting for bookings made outside of a company’s traditional corporate travel booking tool. Since then, SAP has seen a significant increase in customer volume and reporting efficiency.

Today we offer the greater travel industry this and much more, with Traxo for Business. Now anyone in a travel-related business that is in need of itinerary management can better service their customers, with Traxo White Label and API solutions.

This robust new offering will provide businesses the ability to manage users’ travel itineraries, help them keep track of their loyalty programs, and compile more trip data than ever before. Version 2 of the Traxo API is a single travel platform with endless possibilities: keep track of employee travel, provide broader customer service, and even quantify your marketing efforts. We can’t wait to see what our customers develop.

In addition to SAP, we’re also excited to announce LesConcierges as a Traxo for Business launch partner. As the leader in global concierge services, having accurate and timely insight into its members’ travel plans is critical to LesConcierges’ mission to provide superior support. Tapping into the Traxo for Business API solution enables them to consolidate their members’ travel itineraries in one place, so concierges agents can provide faster, more relevant customer service.

Traxo for Business is just the first of many new features to come, so keep in touch! Follow us on Twitter and Facebook for more news.

Press Release

Get started with Traxo for Business

To better travels!

Traxo hits major milestone, raises $4.2 Million

It’s official! We’re excited to announce the close of our Series A funding round, led by a fantastic group of investors including Advantage Capital Partners, Silver Creek Ventures, and Thayer Ventures. What has been a long labor of love is now primed and ready to grow to new heights.

When we started Traxo back in 2009, we saw an opportunity to bring some sanity to a highly fragmented and frustrating process. It used to be, you’d have a trusted travel agent to handle all the dirty details for you – and you’d just show up, get on your flight, and enjoy your trip. With the proliferation of new travel sites and mobile apps, you get the benefit of better customizing your own trip experience – but also the drawback of having to organize it all yourself.

Travel is indeed a complicated experience with lots of moving parts, but it doesn’t have to make you crazy. What we’ve been able to build over the past few years, with the support of our investors and a stellar team, is helping to take some of the chaos out of the process and make it a seamless – even enjoyable – experience again.

We’re so thrilled that the teams at Advantage, Silver Creek, and Thayer recognize the value of what we’ve been up to, and are willing to partner with us to continue to enhance our offering. Our team is working on some pretty incredible and truly innovative new products that we can’t wait to share. We’ve got a lot up our sleeve, so keep watching this space!

Of course, we couldn’t have gotten this far without the support of our friends, families, customers, and partners – so a very sincere thank you for believing in us, working with us, and providing the necessary feedback to continue to make Traxo even better.

We can’t wait to show you what’s in store! Here’s the original press release announcing our new round of funding.

Travel better,
The Traxo Team

Introducing the New Traxo iOS Mobile App

We are excited to announce the release of our new iOS mobile app that will allow our users to have seamless access to all their itinerary details and travel loyalty accounts on the go via their favorite Apple mobile devices. And best of all, it’s FREE!

iPhone App iPhone App

The new app offers:
- A smooth and intuitive interface with automatically updated itineraries
- Swipe-through, easy-access cards that provide flight, hotel, rental car and activities information at your fingertips
- Daily tracking of your loyalty account balances, expiration dates, and elite statuses
- Access to vital contact information you need during your trip
- Tap-through addresses to destination maps for easy navigation while traveling.

Simply forward confirmation emails to plans@traxo.com or connect your most used travel account to Traxo and we seamlessly aggregate and organize your flight information, hotel reservations, car rentals, restaurants reservations, ground transportation, trains, cruises, ferries, and more, straight on your iOS device. No searching is required for that next reservation: Traxo knows what’s coming up next, and serves it automatically.

Miles and points are now even easier to track with Traxo for iOS. Add loyalty accounts just once, and Traxo maintains a secure connection to your favorite programs to sync your account numbers and point balances to your device, ensuring you’re never fumbling for critical information while on the go.

iPhone App iPhone App

Traxo is available for free on iPhone, iPad, and iPod Touch here. We are currently working on our Android app which will be launching later this year. Sign up for free at www.traxo.com.

Traxo seeks to eliminate fake travel reviews

Fake

NOWADAYS, travelers rely heavily on online reviews contributed by other travelers to make purchase decision about hotels and lodging. Often the choice between two hotels can come down to the number of 5-star or 1-star reviews one hotel has over another or sometimes it’s a genuine, authentic and well balanced review that a traveler identifies with that sways their decision. Because of this, the stakes are high and there is quite an incentive for companies to cheat in order to gain an advantage in the online travel review space. To game the system, companies often write fake positive travel reviews for themselves or even commission third parties to write glowing fake reviews on their behalf (also known as ‘touts’ or the practice of ‘touting’). On the other hand, even the good actors that follow the rules can be sabotaged by fake reviews that are written or created by their competitors.

To help combat this situation Traxo has launched the industry’s first ‘verified reviews’ platform for hotels and flights that ensures reviews are written by real travelers who have stayed at the hotel or flown the flight they are reviewing. All travel reviews that are written by a traveler with a confirmed travel booking are labeled as ‘verified’ by Traxo. Traxo automatically detect bookings made on major travel websites. Users can also forward their confirmation emails to Traxo to have their trip information collected and stored. Once the user returns from their trip, they are prompted by Traxo to write a ‘verified’ review.

Other industries have turned to purchase verification-type systems like Amazon’s Verified Purchase program. Even in the travel space, other companies have taken similar approaches to address this problem. For instance Expedia and USA Today’s new HotelMe, have started to make progress to address the fake review dilemma, but their solutions are highly limited. Expedia offers verified reviews through only the companies they own, but if travelers book other parts of their trips on other sites like Priceline or Orbitz, they would have to hopscotch around the Web to try to find those reviews. AlsoHotelMe’s verified reviews only come from a handful of participating hotels, and only when booked directly on the hotels’ websites. In comparison, Traxo recognizes bookings from most major travel websites.

You can search for and read Traxo verified reviews at: https://traxo.com/reviews.

Traxo Adds Support for 20 New Sites

You asked and we listened! In order to allow our users to conveniently track all of the points and miles that they’ve worked hard to earn, we’ve just added support for the twenty new websites below. With the addition of these new sites, Traxo now supports a grand total of 190 websites. You can see the full list of supported sites or link a new site to your Traxo account here.

Our Newly Added Websites:

Brussels Airlines
Montenegro Airlines (Vision Team)
Royal Air Maroc (Safar Flyer)
Air Nigeria (EagleFlier)
Era Alaska (FlyAway Rewards)
Jet2.com (My Jet2)
Ural Airlines (Wings)
Air Italy (Hi-Fly)
Disney Cruise Line (Castaway Club)
Carnival Cruises (VIFP Club)
Azamara Cruises
OneTwoTrip
RIU Hotels & Resorts (Club RIU)
CLUBHOTEL
Trump Card (Privileges Program)
SNCF (Voyageur)
RBC Rewards
Royal Caribbean Visa Card (Rewards)
Maximiles
AIRMILES Opinions Panel by Research Now

If you have a website that you would like us to add, please contact us with the name of the website.

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GoMiles.com members, Welcome to the Traxo Family!

We are pleased to announce that Traxo has joined forces with our friends at GoMiles, another fantastic website that also provides tools and services to frequent travelers. All GoMiles users have been automatically migrated to Traxo, and can begin taking advantage of Traxo’s extensive trip organization and frequent flyer mileage protection tools, effective immediately. GoMiles users will be able to continue to manage their frequent flyer accounts in the usual way but will also be able to tap into Traxo’s suite of travel organization tools and start building their Traxo Travel Score.

“We are excited about integrating the unique capabilities of GoMiles into Traxo, and are committed to serving GoMiles users with the high level of service that they have come to expect,” said Andres Fabris, CEO of Traxo.

“We know this is an opportunity to deliver even greater value to GoMiles users” said Michael Komarnitsky, CEO of GoMiles. “Traxo’s trip-organization capabilities are unmatched in the industry, and GoMiles users will be able to leverage these features to take more control of their trips and their frequent flyer miles.”

To get started, GoMiles members can obtain a new Traxo password by following this link and entering the same email address that they used to log into GoMiles in the past. All data should be updated within 24 hours after their first login to Traxo.

To the thousands of GoMiles members, who have reaped the benefits of taking control over their frequent flyer miles, WELCOME to the expanded Traxo family! You can count on us to listen to your needs and providing you with awesome trip organization features that will help simplify your life and plan better trips.