Between managing the day-to-day operations of travel procurement, maintaining best-in-class programs, ensuring policy compliance and the responsibilities of data management, the travel manager’s role is multifaceted. For decades, travel managers have struggled to aggregate travel data because of its many storage points. After collecting the data,
The role of a travel manager often varies with the size and scale of organizations. Global organizations may have large, complex travel programs, typically managed by a team of corporate travel professionals. Whereas small to medium-sized businesses may only have a single point of contact managing the travel program. Regardless of the size of your
It is common for medium to large businesses to have an established travel program in place, which encompasses a travel policy (mandated or guidelines), a designated travel management company (TMC), a preferred supplier program (air, hotel, car), and often a duty of care provider for larger or more complex businesses.
With COVID-19 impacting many companies' bottom line, travel managers are searching for innovative ways to reduce spend without sacrificing corporate travel program necessities.
Data voids became a major concern for travel managers when the pandemic gripped the travel industry in 2020. Locating, contacting and moving travelers before the impending border closures came into effect was urgent. This shed light on the challenge travel managers have faced for years – incomplete travel data and the inability to contact ALL
Would you agree that supplier negotiations are like a revolving door? Travel managers will end one RFP process, only to find themselves knee-deep in data and reports a few short months later as the upcoming years’ RFP process begins all over again.
Pre-trip travel data creates endless opportunities for travel managers to connect with travelers prior to departure, ensuring bookings are compliant and identifying missed savings opportunities before lift-off.
RFPs have become part of a structured, annual process for many travel managers, while others only open discussions with suppliers as needed.
Over the last two years, we’ve seen new industry-leading travel management technology emerge. We’ve also witnessed businesses reinvent themselves to stay relevant in our post-pandemic world. To continue future-proofing corporate travel programs, there are three key areas where travel managers should focus:
2019 started off like any other year: busy calendars, overbooked flights, sold-out hotels and a bustling meeting schedule. Business was booming and travel managers were busy. Their time was spent assisting travelers, negotiating contacts, managing rates, auditing itineraries, and other mundane tasks — Until everything stopped.
Many of us are eager for normal life to return. For working professionals, part of that normalcy consists of business travel and attending meetings and events in person. We’ve said it before, and we’ll say it again — nothing can replace face-to-face relationship building. After 1.5 years of Covid restrictions, handshakes, warm hugs from familiar
A well-written corporate travel policy provides guidance for business travelers while helping organizations influence behavior, manage spend, utilize preferred suppliers, and keep travelers safe. Despite the numerous benefits a travel policy provides, travel managers still face policy compliance challenges.
You’re familiar with the three travel program policy types – mandated, flexible and hybrid – but what comes next? Before diving headfirst into policy changes, take a step back to evaluate the entire change management process, from understanding your travelers’ needs to winning executive approval.
The new year has arrived, and people from all corners of the earth are anxiously looking to move beyond the chaos and uncertainty brought about by COVID-19. As we know, due to widespread shutdowns and stringent health protocols, travel was a particularly hard-hit industry that’s poised to rebound as we progress through 2021. But, what will the
As our environment shifts, the importance of sustainability grows stronger. As individual contributors and corporations, the actions and impact that we make together could not be more important than acting to offset our carbon footprint now.
Between managing the day-to-day operations of travel procurement, maintaining best-in-class programs, ensuring policy compliance and the responsibilities of data management, the travel manager’s role is multifaceted. For decades, travel managers have struggled to aggregate travel data because of its many storage points. After collecting the data,
The role of a travel manager often varies with the size and scale of organizations. Global organizations may have large, complex travel programs, typically managed by a team of corporate travel professionals. Whereas small to medium-sized businesses may only have a single point of contact managing the travel program. Regardless of the size of your
It is common for medium to large businesses to have an established travel program in place, which encompasses a travel policy (mandated or guidelines), a designated travel management company (TMC), a preferred supplier program (air, hotel, car), and often a duty of care provider for larger or more complex businesses.
With COVID-19 impacting many companies' bottom line, travel managers are searching for innovative ways to reduce spend without sacrificing corporate travel program necessities.
Data voids became a major concern for travel managers when the pandemic gripped the travel industry in 2020. Locating, contacting and moving travelers before the impending border closures came into effect was urgent. This shed light on the challenge travel managers have faced for years – incomplete travel data and the inability to contact ALL
Would you agree that supplier negotiations are like a revolving door? Travel managers will end one RFP process, only to find themselves knee-deep in data and reports a few short months later as the upcoming years’ RFP process begins all over again.
Pre-trip travel data creates endless opportunities for travel managers to connect with travelers prior to departure, ensuring bookings are compliant and identifying missed savings opportunities before lift-off.
RFPs have become part of a structured, annual process for many travel managers, while others only open discussions with suppliers as needed.
Over the last two years, we’ve seen new industry-leading travel management technology emerge. We’ve also witnessed businesses reinvent themselves to stay relevant in our post-pandemic world. To continue future-proofing corporate travel programs, there are three key areas where travel managers should focus:
2019 started off like any other year: busy calendars, overbooked flights, sold-out hotels and a bustling meeting schedule. Business was booming and travel managers were busy. Their time was spent assisting travelers, negotiating contacts, managing rates, auditing itineraries, and other mundane tasks — Until everything stopped.
Many of us are eager for normal life to return. For working professionals, part of that normalcy consists of business travel and attending meetings and events in person. We’ve said it before, and we’ll say it again — nothing can replace face-to-face relationship building. After 1.5 years of Covid restrictions, handshakes, warm hugs from familiar
A well-written corporate travel policy provides guidance for business travelers while helping organizations influence behavior, manage spend, utilize preferred suppliers, and keep travelers safe. Despite the numerous benefits a travel policy provides, travel managers still face policy compliance challenges.
You’re familiar with the three travel program policy types – mandated, flexible and hybrid – but what comes next? Before diving headfirst into policy changes, take a step back to evaluate the entire change management process, from understanding your travelers’ needs to winning executive approval.
The new year has arrived, and people from all corners of the earth are anxiously looking to move beyond the chaos and uncertainty brought about by COVID-19. As we know, due to widespread shutdowns and stringent health protocols, travel was a particularly hard-hit industry that’s poised to rebound as we progress through 2021. But, what will the
