Uncertain times – I have lost count of how many times I heard the phrase “uncertain times” over the last two months. Since the spread of COVID-19 began, the world has certainly been faced with innumerable challenges on every imaginable level - physically, mentally, spiritually, and more, especially in the realm of business travel. There are many issues that lend to the uncertainty. Will this pandemic happen again? How long until we get back to “normal”? What will “normal” be? Will we be prepared to combat the virus both now and in the future? There are, however, some topics in the world of corporate travel that many feel certain about.