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4 Reasons Why Travel Managers Need Access to Detailed Business Travel Analytics

February 7, 2022
Woman dressed in business casual in the office at a standing desk next to her work laptop.

The role of a travel manager often varies with the size and scale of organizations. Global organizations may have large, complex travel programs, typically managed by a team of corporate travel professionals. Whereas small to medium-sized businesses may only have a single point of contact managing the travel program. Regardless of the size of your organization, business travel reporting continue to be the backbone of travel programs.

For SME businesses, it’s common for travel managers to spend hours every month sifting through for-business reports, consolidating raw data, and producing reports for their various team managers. These reporting cycles are arduous monthly, quarterly, and annual processes that hinder travel managers’ ability to support business travelers.

We will be unpacking the four key reasons why travel managers need access to reliable corporate travel data analytics—from the time of booking—to support modern travel management programs and optimize reporting.

1. Improved Traveler Safety and Duty of Care with Business Travel Reporting

Thanks to COVID-19, duty of care is a top priority for businesses around the globe. So, how can your company meet its legal obligation to keep travelers safe and supported throughout their business travel journeys if data analytics are delayed or non-existent?

Start-ups and SMEs are notorious for having “find and book the lowest possible fare” policies, which prevents travel managers from knowing travelers’ whereabouts until after travel has occurred. For example, what happens when the traveler reaches out to Expedia or Booking.com directly to change, or cancel an itinerary? How are you notified of the traveler’s requested itinerary changes?

The safety of your business travelers starts with knowing their location and having access to their evolving travel itineraries throughout the duration of their business trips, whether a quick day-trip, a week-long conference, or a temporary relocation.

When Traxo is supporting your business, you have access to quick, easy-to-navigate travel data from the time of booking to the time of their return, and all the changes in between. When that data is shared with duty of care providers, such as International SOS, your program becomes foolproof, capturing off-channel bookings, TMC booked transactions, and supplier direct reservations, with one user-friendly tool—Traxo.

2. Business Travel Reporting Enhance Travel Program Savings

Drive further savings to your travel program when you have visibility into the complete travel picture. With Traxo’s unique capability to capture all bookings in real-time, regardless of booking source, you can work with travelers and shift bookings to preferred suppliers to realize your negotiated rates. This early insight grants you access to the cancellation window, allowing you to educate the traveler before the expense report comes in, reduce trip expenditures and protect your company’s bottom line.

3. Informed Policy Updates & Better Compliance

The ability to make data-backed decisions on policy changes, traveler training, and any change management are critical travel management responsibilities. Informed decisions allow you to supply metrics to your executive team and ensure that your proposed policy changes achieve executive buy-in.

By adjusting policies to support business and traveler needs, you can meet strategic company goals and improve traveler satisfaction. These relevant policy changes can lead to better compliance, enabling travelers to act in the best interest of your company without sacrificing their own needs and preferences.

4. Business Travel Reporting Uncover Trends and Enable Forecasting

With access to pre-trip and post-trip data reporting, the world of travel trend forecasting becomes available to your team. You no longer need to wait for expense reports to be filed or a corporate credit card reconciliation (which sometimes takes weeks, if not months, before completion). Quick, real-time reporting on travel booked via any channel allows you to:

  • Identify travel trends, including the most-visited regions, preferred hotel chains and airlines, and frequent sources of non-compliance
  • Forecast your program’s travel volume, booking channels, etc. in preparation for annual budgets, policy adjustments, or drafting your next RFP.

Improve Travel Reporting with Traxo

Traxo provides a unique opportunity to act on bookings made through supplier sites, OTAs, and TMCs—versus only TMC bookings. Are you ready to wave goodbye to travel program leakage and holistically support your travelers and business through a modern travel management approach? If so, contact Traxo today.

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In the ever-complex and unpredictable world of corporate operations, business continuity management (BCM) stands as a cornerstone for ensuring an organization's ongoing stability. Business continuity refers to the planning and preparation undertaken to ensure that an organization can continue to operate in case of serious incidents, disasters, or

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Insights

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Insights

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Insights

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You may be wondering, "What does Traxo Do?" Traxo helps organizations audit their corporate travel programs by providing full visibility into travel bookings, regardless of the booking source, well before trips actually happen. By parsing booking details from 100,000+ air, car and hotel suppliers, Traxo provides travel managers with comprehensive

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Unstructured data, structured data, complete data—these terms can intimidate those who are not accustomed to or well-versed in managing data. While most travel managers wouldn’t consider themselves data experts, they actually acquire and use a massive amount of travel data to do their jobs.

According to a 2021 study by Expedia, 68% of all

Insights

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Imagine waking up to news headlines that war has erupted, a political crisis has ensued, or a newly identified virus has begun to rapidly spread. As your organization's appointed travel manager, would you be scratching your head, wondering if you have employees in the affected region, or would a quick check of your travel aggregator let you know

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Having multiple travel management companies (TMCs) supporting an organization is common in today’s business sector, especially for those with a global presence. This fragmentation makes leveraging a travel program data aggregation and auditing solution mission-critical.

What Are TMCs (Travel Management Companies)?

TMCs, travel management companies

Insights

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Insights

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Insights

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Insights

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Insights

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While the world faces emerging viral outbreaks, inflation and air travel disruptions, business travel continues to rebound from its mid-pandemic low—though its full recovery timeline has been pushed to 2026.

Until recently, businesses went into fight-or-flight mode each time a new COVID variant surfaced, which caused the height of cancellations,

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Insights

How Complete Travel Data Supports Corporate Sustainability

As our environment shifts, the importance of corporate sustainability grows stronger. As individual contributors and corporations, the actions and impact that we make together could not be more important than acting to offset our carbon footprint now.

The lasting impact of our actions plays an integral part in the Earth future generations

Insights

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Insights

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Insights

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Data voids became a major concern for travel managers when the pandemic gripped the travel industry in 2020. Locating, contacting, and moving travelers before the impending border closures came into effect was urgent. This shed light on the challenge travel managers have faced for years — business travel program leakage and the dangers of

Insights

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Insights

How the Pandemic Transformed Corporate Travel Programs

2019 started off like any other year: busy calendars, overbooked flights, sold-out hotels and a bustling meeting schedule. Business was booming and travel managers were busy. Their time was spent assisting travelers, negotiating contacts, managing rates, auditing itineraries, and other mundane tasks — Until everything stopped.

When the pandemic

Insights

In-person, Virtual & Hybrid Events: Has the M&E Landscape Changed Forever?

Many of us are eager for normal life to return. For working professionals, part of that normalcy consists of business travel and attending meetings and events in person. We’ve said it before, and we’ll say it again — nothing can replace face-to-face relationship building. After 1.5 years of Covid restrictions, handshakes, warm hugs from familiar

Insights

Corporate Travel Program Policy Types

A well-written corporate travel policy provides guidance for business travelers while helping organizations influence behavior, manage spend, utilize preferred suppliers, and keep travelers safe. Despite the numerous benefits a travel policy provides, travel managers still face policy compliance challenges.

How do you move the needle on

Insights

Updating Your Travel Program: 5 Corporate Travel Policy Best Practices

Once you’re familiar with the  three corporate travel program policy types – mandated, flexible, and hybrid – it’s time to decide what comes next. Do you need to make changes, and if so, what are the corporate travel policy best practices you should follow?

Before diving headfirst into policy changes, let’s take a step back to evaluate the entire

Insights

2021 Business Travel Predictions

The new year has arrived, and people from all corners of the earth are anxiously looking to move beyond the chaos and uncertainty brought about by COVID-19. As we know, due to widespread shutdowns and stringent health protocols, travel was a particularly hard-hit industry that’s poised to rebound as we progress through 2021. But, what will the

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