In today's fast-paced business environment, corporate travel management has become a critical component of a company's overall success. With employees constantly on the move, managing travel expenses, bookings, and compliance can be a daunting task. However, a lack of visibility into these aspects can lead to inefficiencies, increased costs, and

In corporate travel's dynamic and often unpredictable world, ensuring employee safety and well-being is paramount. The experience of a global consulting firm, recognized among the Business Travel News (BTN) top 20, serves as a compelling case study highlighting the crucial role of comprehensive travel visibility solutions in safeguarding employees

In an era where work flexibility is no longer a perk but a norm, the boundaries between professional and personal life are increasingly blurring. This is especially true in the context of business travel, which has evolved to include what is now known as "bleisure" travel — a blend of business and leisure. A compelling illustration of this trend

In the ever-evolving corporate travel landscape, change is not just inevitable—it's an opportunity for growth and innovation. The recent announcement of Amex GBT's plans to acquire CWT for approximately $570 million represents a significant milestone in the industry's journey. This acquisition will bring together two of the largest corporate

Corporate travel is vital for business growth, fostering expansion and collaboration. Yet, it also carries inherent risks, prompting the International Organization for Standardization (ISO) to publish ISO 31030 in September 2021. This comprehensive framework addresses travel-related risks and offers standardized risk management practices.Morvillo

In a notable shift poised to redefine the travel booking landscape for countless flyers, American Airlines has announced significant updates that will impact how AAdvantage loyalty program members earn miles, manage baggage fees, and utilize trip credits. This move is not just about altering the logistics of flying; it's a strategic endeavor to

In a detailed article by Business Travel News, the emerging trend in managed travel retailing has been discussed, especially in the context of New Distribution Capability (NDC) — a retailing initiative launched by IATA for the development and market adoption of a new, XML-based data transmission standard. American Airlines has been at the

In the ever-complex and unpredictable world of corporate operations, business continuity management (BCM) stands as a cornerstone for ensuring an organization's ongoing stability. Business continuity refers to the planning and preparation undertaken to ensure that an organization can continue to operate in case of serious incidents, disasters, or

In corporate travel's complex, fast-paced realm, staying ahead of the curve is necessary. Today, the technological revolution spearheaded by artificial intelligence (AI) has reshaped the landscape, with tools like ChatGPT becoming game-changers. Designed by OpenAI, ChatGPT leverages advanced language understanding capabilities that could assist

In corporate travel, weather delays and mass cancellations are significant roadblocks. These unexpected situations can lead to missed meetings, lower productivity, and heightened employee stress; taking a toll on overall business performance. The need for efficient management and control of these unpredictable events has never been more critical.

Travel risk management is a crucial aspect of any business that involves travel, whether for business meetings or conferences. It refers to the process of identifying, assessing, and mitigating any risks associated with business travel. This can include anything from health and safety concerns to political instability and natural disasters. In

You’ve likely experienced a cyber attack at some point during your career or personal life. For example, you may have had an account hacked into or received an alarming message from a service provider that there has been a systems data breach and your personal details were compromised. With larger-scale cyberattacks, these often go unnoticed or

A bleisure trip is what you get when you blend a business and a leisure trip together — a concept that is no stranger to modern business travelers or travel managers. An example of a bleisure trip would be an employee traveling to San Francisco for a business conference at their company’s expense and then tacking on a couple days for a quick jaunt

Many organizations had offices, work-from-home employees, and travelers visiting Ukraine when Russia invaded on February 24th, 2022. Regardless of why employees were in the country, organizations had a legally binding duty of care to their team members. Before they could ensure employees were out of harm's way, they needed to locate them. Today,

Travel Managers have a duty of care responsibility to keep their business travelers safe while on the road and can try to mitigate risk by ensuring they have good programs, policies, and procedures in place should the need arise. However, travelers also need to be mindful and aware of their surroundings. They need to be able to mitigate risk, and

Travel Managers are continually expected to further optimize travel programs. How you go about making optimizations year after year depends on the results expected from you. As the world continues to resume pre-pandemic activities, the top priority for 2022 will undoubtedly be business traveler safety. Let’s break down ways to optimize business

The latest highly-transmissible COVID-19 variant, Omicron, became publicly known in December 2021 when South Africa sounded the alarm to the World Health Organization (WHO). Almost immediately, borders were closed for travel. Organizations with business travelers in South Africa quickly scrambled to locate them and launch relocation plans before

Data voids became a major concern for travel managers when the pandemic gripped the travel industry in 2020. Locating, contacting, and moving travelers before the impending border closures came into effect was urgent. This shed light on the challenge travel managers have faced for years — business travel program leakage and the dangers of

New, industry-leading corporate travel t technologies are emerging all the time. We’ve also witnessed businesses  reinventing themselves to stay relevant  as the world changes around us. To continue future-proofing corporate travel programs, there are three key areas where travel managers should focus:

• Ensuring access to complete pre-trip travel

2019 started off like any other year: busy calendars, overbooked flights, sold-out hotels and a bustling meeting schedule. Business was booming and travel managers were busy. Their time was spent assisting travelers, negotiating contacts, managing rates, auditing itineraries, and other mundane tasks — Until everything stopped.

When the pandemic

As the global economy begins to reopen, corporate travel teams worldwide are planning for how best to restart their company’s business travel activity. Most firms have made it through the initial “triage” stage of the pandemic. Now, teams are taking stock of how their travel programs performed in the midst of the crisis, in order to assess how

Uncertain times – I have lost count of how many times I heard the phrase “uncertain times” over the last two months. Since the spread of COVID-19 began, the world has certainly been faced with innumerable challenges on every imaginable level - physically, mentally, spiritually, and more, especially in the realm of business travel. There are many

Travel managers have been on the front line of corporate travel’s response to the COVID-19 outbreak. Companies are in varying stages of dealing with the outbreak, but we’ve heard three common themes in how travel teams are approaching this unprecedented new reality.

Three Ways Travel Managers Are Approaching COVID-19

1. Employees first – Ensuring

COVID-19 (coronavirus) has impacted organizations around the globe, highlighting the critical need for actionable risk intelligence to help business continuity planning. Beyond the human toll, this epidemic is a wake-up call for companies to carefully review the strategies, policies, and procedures they have in place to protect employees,

If your CEO or head of risk management walked into your office today and asked you how many employees recently traveled to China, and hence could be at risk for exposure to coronavirus, how confident are you of your answer?

Importance of Data Visibility During the COVID-19 Outbreak

The swift outbreak of the coronavirus (now known as COVID-19)

We frequently get questions from prospective clients regarding data privacy and security, and how Traxo's services meet legal requirements for both areas. For corporate travel managers seeking to understand their booking blindspots, we've compiled some of the most common questions and our responses, which can be shared with internal legal and IT

The Traxo team was in New York City last week for the annual ACTE Global Summit and enjoyed the opportunity to connect with hundreds of corporate travel managers and buyers. Our booth at InterACTE was busy nonstop! Thanks to all who stopped by to say hello -- we hope we helped shed some light on the challenges of managing your off-channel

As a travel manager, you're tasked with overseeing the complex and often chaotic world of corporate travel. From booking flights and hotels to managing expenses and ensuring policy compliance, your plate is always full. But what if I told you that there's a significant chunk of your travel spend that's flying under the radar, invisible to your

In today's fast-paced business environment, corporate travel management has become a critical component of a company's overall success. With employees constantly on the move, understanding and analyzing traveler behavior is essential to optimize travel programs, improve compliance, and enhance traveler satisfaction. By gaining insights into where

In the dynamic landscape of corporate travel, staying ahead requires more than just managing logistics; it involves understanding and leveraging the wealth of data generated by every trip. At Traxo, we specialize in capturing and analyzing comprehensive travel data, enabling businesses to fine-tune their travel programs for maximum efficiency and

In the ever-complex and unpredictable world of corporate operations, business continuity management (BCM) stands as a cornerstone for ensuring an organization's ongoing stability. Business continuity refers to the planning and preparation undertaken to ensure that an organization can continue to operate in case of serious incidents, disasters, or

In corporate travel's complex, fast-paced realm, staying ahead of the curve is necessary. Today, the technological revolution spearheaded by artificial intelligence (AI) has reshaped the landscape, with tools like ChatGPT becoming game-changers. Designed by OpenAI, ChatGPT leverages advanced language understanding capabilities that could assist

In corporate travel, weather delays and mass cancellations are significant roadblocks. These unexpected situations can lead to missed meetings, lower productivity, and heightened employee stress; taking a toll on overall business performance. The need for efficient management and control of these unpredictable events has never been more critical.

The world of corporate travel management is constantly evolving, and one of the most significant developments in recent years is the introduction of New Distribution Capability (NDC). NDC is a new standard for airline distribution that aims to modernize and simplify the booking process for travel agencies, travel management companies, and

In today's fast-paced business environment, corporate travel management teams face many challenges, such as ensuring the safety and comfort of their business travelers while keeping costs under control. One of the main challenges is to provide flexible booking options that meet the specific needs of their travelers while retaining full visibility.

With the rise of work-from-home and work-from-anywhere trends, as well as the blending of business and leisure travel (also known as "bleisure" trips), many corporations have shifted their focus from being responsible for the safety and security of the traveler to being accountable for the safety and security of the employee, regardless of their

You may be wondering, "What does Traxo Do?" Traxo helps organizations audit their corporate travel programs by providing full visibility into travel bookings, regardless of the booking source, well before trips actually happen. By parsing booking details from 100,000+ air, car and hotel suppliers, Traxo provides travel managers with comprehensive

Unstructured data, structured data, complete data—these terms can intimidate those who are not accustomed to or well-versed in managing data. While most travel managers wouldn’t consider themselves data experts, they actually acquire and use a massive amount of travel data to do their jobs.

According to a 2021 study by Expedia, 68% of all

While the world faces emerging viral outbreaks, inflation and air travel disruptions, business travel continues to rebound from its mid-pandemic low—though its full recovery timeline has been pushed to 2026.

Until recently, businesses went into fight-or-flight mode each time a new COVID variant surfaced, which caused the height of cancellations,

As our environment shifts, the importance of corporate sustainability grows stronger. As individual contributors and corporations, the actions and impact that we make together could not be more important than acting to offset our carbon footprint now.

The lasting impact of our actions plays an integral part in the Earth future generations

Traxo has been providing travel managers and organizations across the globe with complete trip visibility, providing consolidated reporting and ease of locating travelers before, during, and after trips. We’ve recently taken Traxo’s reporting to the next level by launching computed prices, a new feature to automatically convert all travel data

A bleisure trip is what you get when you blend a business and a leisure trip together — a concept that is no stranger to modern business travelers or travel managers. An example of a bleisure trip would be an employee traveling to San Francisco for a business conference at their company’s expense and then tacking on a couple days for a quick jaunt

Imagine waking up to news headlines that war has erupted, a political crisis has ensued, or a newly identified virus has begun to rapidly spread. As your organization's appointed travel manager, would you be scratching your head, wondering if you have employees in the affected region, or would a quick check of your travel aggregator let you know

Many organizations had offices, work-from-home employees, and travelers visiting Ukraine when Russia invaded on February 24th, 2022. Regardless of why employees were in the country, organizations had a legally binding duty of care to their team members. Before they could ensure employees were out of harm's way, they needed to locate them. Today,

What Is Price Assurance?

Price assurance is a corporate travel savings strategy made of three components — supplier negotiations, rate auditing and re-shopping. Technologies that continually audit rates and re-shop for discounts are crucial to ensuring your suppliers adhere to your contracted discounts and non-negotiated bookings are optimized.

Having multiple travel management companies (TMCs) supporting an organization is common in today’s business sector, especially for those with a global presence. This fragmentation makes leveraging a travel program data aggregation and auditing solution mission-critical.

What Are TMCs (Travel Management Companies)?

TMCs, travel management companies

New, industry-leading corporate travel t technologies are emerging all the time. We’ve also witnessed businesses  reinventing themselves to stay relevant  as the world changes around us. To continue future-proofing corporate travel programs, there are three key areas where travel managers should focus:

• Ensuring access to complete pre-trip travel

A well-written corporate travel policy provides guidance for business travelers while helping organizations influence behavior, manage spend, utilize preferred suppliers, and keep travelers safe. Despite the numerous benefits a travel policy provides, travel managers still face policy compliance challenges.

How do you move the needle on

Once you’re familiar with the  three corporate travel program policy types – mandated, flexible, and hybrid – it’s time to decide what comes next. Do you need to make changes, and if so, what are the corporate travel policy best practices you should follow?

Before diving headfirst into policy changes, let’s take a step back to evaluate the entire

As the global economy begins to reopen, corporate travel teams worldwide are planning for how best to restart their company’s business travel activity. Most firms have made it through the initial “triage” stage of the pandemic. Now, teams are taking stock of how their travel programs performed in the midst of the crisis, in order to assess how

Uncertain times – I have lost count of how many times I heard the phrase “uncertain times” over the last two months. Since the spread of COVID-19 began, the world has certainly been faced with innumerable challenges on every imaginable level - physically, mentally, spiritually, and more, especially in the realm of business travel. There are many

Travel managers have been on the front line of corporate travel’s response to the COVID-19 outbreak. Companies are in varying stages of dealing with the outbreak, but we’ve heard three common themes in how travel teams are approaching this unprecedented new reality.

Three Ways Travel Managers Are Approaching COVID-19

1. Employees first – Ensuring

If your CEO or head of risk management walked into your office today and asked you how many employees recently traveled to China, and hence could be at risk for exposure to coronavirus, how confident are you of your answer?

Importance of Data Visibility During the COVID-19 Outbreak

The swift outbreak of the coronavirus (now known as COVID-19)

We frequently get questions from prospective clients regarding data privacy and security, and how Traxo's services meet legal requirements for both areas. For corporate travel managers seeking to understand their booking blindspots, we've compiled some of the most common questions and our responses, which can be shared with internal legal and IT

The Traxo team was in New York City last week for the annual ACTE Global Summit and enjoyed the opportunity to connect with hundreds of corporate travel managers and buyers. Our booth at InterACTE was busy nonstop! Thanks to all who stopped by to say hello -- we hope we helped shed some light on the challenges of managing your off-channel

As a travel manager, you're tasked with overseeing the complex and often chaotic world of corporate travel. From booking flights and hotels to managing expenses and ensuring policy compliance, your plate is always full. But what if I told you that there's a significant chunk of your travel spend that's flying under the radar, invisible to your

In today's fast-paced business environment, corporate travel management has become a critical component of a company's overall success. With employees constantly on the move, understanding and analyzing traveler behavior is essential to optimize travel programs, improve compliance, and enhance traveler satisfaction. By gaining insights into where

At Traxo, we’ve been hard at work over the past few months, making significant strides to enhance our corporate travel management services. We’re excited to share some of the latest updates that are set to revolutionize how companies manage their travel programs.

Expanding Our Reach: Capturing Every Booking, Everywhere

We’ve significantly

In the dynamic landscape of corporate travel, staying ahead requires more than just managing logistics; it involves understanding and leveraging the wealth of data generated by every trip. At Traxo, we specialize in capturing and analyzing comprehensive travel data, enabling businesses to fine-tune their travel programs for maximum efficiency and

Post-pandemic recovery has ushered in an era where the environment and sustainability are paramount. For the travel industry, the spotlight is on new mandatory emissions reporting standards. As the The World Travel & Tourism Council (WTTC) points out, navigating this evolving landscape requires commitment and innovation. Let's delve into how

You may be wondering, "What does Traxo Do?" Traxo helps organizations audit their corporate travel programs by providing full visibility into travel bookings, regardless of the booking source, well before trips actually happen. By parsing booking details from 100,000+ air, car and hotel suppliers, Traxo provides travel managers with comprehensive

Unstructured data, structured data, complete data—these terms can intimidate those who are not accustomed to or well-versed in managing data. While most travel managers wouldn’t consider themselves data experts, they actually acquire and use a massive amount of travel data to do their jobs.

According to a 2021 study by Expedia, 68% of all

Traxo has been providing travel managers and organizations across the globe with complete trip visibility, providing consolidated reporting and ease of locating travelers before, during, and after trips. We’ve recently taken Traxo’s reporting to the next level by launching computed prices, a new feature to automatically convert all travel data

You’ve likely experienced a cyber attack at some point during your career or personal life. For example, you may have had an account hacked into or received an alarming message from a service provider that there has been a systems data breach and your personal details were compromised. With larger-scale cyberattacks, these often go unnoticed or

Imagine waking up to news headlines that war has erupted, a political crisis has ensued, or a newly identified virus has begun to rapidly spread. As your organization's appointed travel manager, would you be scratching your head, wondering if you have employees in the affected region, or would a quick check of your travel aggregator let you know

Having multiple travel management companies (TMCs) supporting an organization is common in today’s business sector, especially for those with a global presence. This fragmentation makes leveraging a travel program data aggregation and auditing solution mission-critical.

What Are TMCs (Travel Management Companies)?

TMCs, travel management companies

New, industry-leading corporate travel t technologies are emerging all the time. We’ve also witnessed businesses  reinventing themselves to stay relevant  as the world changes around us. To continue future-proofing corporate travel programs, there are three key areas where travel managers should focus:

• Ensuring access to complete pre-trip travel

Uncertain times – I have lost count of how many times I heard the phrase “uncertain times” over the last two months. Since the spread of COVID-19 began, the world has certainly been faced with innumerable challenges on every imaginable level - physically, mentally, spiritually, and more, especially in the realm of business travel. There are many

The latest highly-transmissible COVID-19 variant, Omicron, became publicly known in December 2021 when South Africa sounded the alarm to the World Health Organization (WHO). Almost immediately, borders were closed for travel. Organizations with business travelers in South Africa quickly scrambled to locate them and launch relocation plans before

New, industry-leading corporate travel t technologies are emerging all the time. We’ve also witnessed businesses  reinventing themselves to stay relevant  as the world changes around us. To continue future-proofing corporate travel programs, there are three key areas where travel managers should focus:

• Ensuring access to complete pre-trip travel

2019 started off like any other year: busy calendars, overbooked flights, sold-out hotels and a bustling meeting schedule. Business was booming and travel managers were busy. Their time was spent assisting travelers, negotiating contacts, managing rates, auditing itineraries, and other mundane tasks — Until everything stopped.

When the pandemic

As a travel manager, you're tasked with overseeing the complex and often chaotic world of corporate travel. From booking flights and hotels to managing expenses and ensuring policy compliance, your plate is always full. But what if I told you that there's a significant chunk of your travel spend that's flying under the radar, invisible to your

In today's fast-paced business environment, corporate travel management has become a critical component of a company's overall success. With employees constantly on the move, understanding and analyzing traveler behavior is essential to optimize travel programs, improve compliance, and enhance traveler satisfaction. By gaining insights into where

At Traxo, we’ve been hard at work over the past few months, making significant strides to enhance our corporate travel management services. We’re excited to share some of the latest updates that are set to revolutionize how companies manage their travel programs.

Expanding Our Reach: Capturing Every Booking, Everywhere

We’ve significantly

In the dynamic landscape of corporate travel, staying ahead requires more than just managing logistics; it involves understanding and leveraging the wealth of data generated by every trip. At Traxo, we specialize in capturing and analyzing comprehensive travel data, enabling businesses to fine-tune their travel programs for maximum efficiency and

Post-pandemic recovery has ushered in an era where the environment and sustainability are paramount. For the travel industry, the spotlight is on new mandatory emissions reporting standards. As the The World Travel & Tourism Council (WTTC) points out, navigating this evolving landscape requires commitment and innovation. Let's delve into how

Most of my legal career was spent in-house at Sabre and Travelocity. As a result, I am keenly interested in legal issues that impact the travel industry. In today's globalized economy, travel is an essential part of doing business. Whether it's attending conferences, meeting clients, or exploring new markets, travel is an integral component of

New Distribution Capability (NDC) is a new data transmission standard developed by the International Air Transport Association (IATA) that aims to modernize the distribution of airline content and provide a richer shopping experience for travelers. It enables airlines to offer more personalized and differentiated products and services, such as

The world of corporate travel management is constantly evolving, and one of the most significant developments in recent years is the introduction of New Distribution Capability (NDC). NDC is a new standard for airline distribution that aims to modernize and simplify the booking process for travel agencies, travel management companies, and

With the rise of work-from-home and work-from-anywhere trends, as well as the blending of business and leisure travel (also known as "bleisure" trips), many corporations have shifted their focus from being responsible for the safety and security of the traveler to being accountable for the safety and security of the employee, regardless of their

If there is something to be analyzed, captured, simplified, booked, or secured, there’s a technology company available to assist your travel program in doing so. In this blog, we’ll discuss how to choose travel management software and services for optimal coverage and efficiency.

Understanding the Travel Management Software and Services Available

Remote work forcefully swept through workplaces across the globe when the pandemic took hold. Many businesses were not in a position to shift their workforce to a fully digital environment with such short notice, but as businesses faced being shut down or pivoting to remote work, the latter soon became the reality. Post-pandemic, businesses are

COVID-19 impacted many companies' bottom lines, which caused travel managers to search for innovative ways to reduce spend without sacrificing corporate travel program necessities While the need is less urgent now, it's never a bad idea to find ways to make better use of your travel budget.

To introduce flexibility and reap additional savings,

It is common for medium-to-large businesses to have an established travel program in place, which encompasses a travel policy (mandated or guidelines), a designated Travel Management Company (TMC), a preferred supplier program (air, hotel, and car), and often a duty of care provider for larger or more complex businesses.

Small-to-medium size

While the world faces emerging viral outbreaks, inflation and air travel disruptions, business travel continues to rebound from its mid-pandemic low—though its full recovery timeline has been pushed to 2026.

Until recently, businesses went into fight-or-flight mode each time a new COVID variant surfaced, which caused the height of cancellations,

Pre-trip travel data creates endless opportunities for travel managers to connect with travelers prior to departure, ensuring bookings are compliant and identifying missed cost savings opportunities before lift-off.

What Are Business Travel Costs?

Business travel expenses can be defined as costs associated with traveling for the purpose of

As our environment shifts, the importance of corporate sustainability grows stronger. As individual contributors and corporations, the actions and impact that we make together could not be more important than acting to offset our carbon footprint now.

The lasting impact of our actions plays an integral part in the Earth future generations

Traxo has been providing travel managers and organizations across the globe with complete trip visibility, providing consolidated reporting and ease of locating travelers before, during, and after trips. We’ve recently taken Traxo’s reporting to the next level by launching computed prices, a new feature to automatically convert all travel data

Would you agree that supplier negotiations are like a revolving door? Travel managers will end one RFP process, only to find themselves knee-deep in business travel management data and reports a few short months later as the upcoming years’ RFP process begins all over again.

This especially rings true for hotel programs, which are usually on an

Requests for Proposals (RFPs) have become part of a structured, annual process for many travel managers, while others only open discussions with suppliers as needed. While an RFP can be built for most services, this blog will focus on what you need to build an RFP for corporate travel services (e.g., hotel RFPs).

Regardless of the exact reason

Between managing the day-to-day operations of travel procurement, maintaining best-in-class programs, ensuring policy compliance and the responsibilities of data management, the travel manager’s role is multifaceted. For decades, travel managers have struggled to aggregate travel data because of its many storage points. After collecting the data,

Data voids became a major concern for travel managers when the pandemic gripped the travel industry in 2020. Locating, contacting, and moving travelers before the impending border closures came into effect was urgent. This shed light on the challenge travel managers have faced for years — business travel program leakage and the dangers of

New, industry-leading corporate travel t technologies are emerging all the time. We’ve also witnessed businesses  reinventing themselves to stay relevant  as the world changes around us. To continue future-proofing corporate travel programs, there are three key areas where travel managers should focus:

• Ensuring access to complete pre-trip travel

2019 started off like any other year: busy calendars, overbooked flights, sold-out hotels and a bustling meeting schedule. Business was booming and travel managers were busy. Their time was spent assisting travelers, negotiating contacts, managing rates, auditing itineraries, and other mundane tasks — Until everything stopped.

When the pandemic

Many of us are eager for normal life to return. For working professionals, part of that normalcy consists of business travel and attending meetings and events in person. We’ve said it before, and we’ll say it again — nothing can replace face-to-face relationship building. After 1.5 years of Covid restrictions, handshakes, warm hugs from familiar

A well-written corporate travel policy provides guidance for business travelers while helping organizations influence behavior, manage spend, utilize preferred suppliers, and keep travelers safe. Despite the numerous benefits a travel policy provides, travel managers still face policy compliance challenges.

How do you move the needle on

Once you’re familiar with the  three corporate travel program policy types – mandated, flexible, and hybrid – it’s time to decide what comes next. Do you need to make changes, and if so, what are the corporate travel policy best practices you should follow?

Before diving headfirst into policy changes, let’s take a step back to evaluate the entire

The new year has arrived, and people from all corners of the earth are anxiously looking to move beyond the chaos and uncertainty brought about by COVID-19. As we know, due to widespread shutdowns and stringent health protocols, travel was a particularly hard-hit industry that’s poised to rebound as we progress through 2021. But, what will the