Uncertain times – I have lost count of how many times I heard the phrase “uncertain times” over the last two months. Since the spread of COVID-19 began, the world has certainly been faced with innumerable challenges on every imaginable level - physically, mentally, spiritually, and more, especially in the realm of business travel. There are many issues that lend to the uncertainty. Will this pandemic happen again? How long until we get back to “normal”? What will “normal” be? Will we be prepared to combat the virus both now and in the future? There are, however, some topics in the world of corporate travel that many feel certain about.
If your CEO or head of risk management walked into your office today and asked you how many employees recently traveled to China, and hence could be at risk for exposure to coronavirus, how confident are you of your answer?
The swift outbreak of the coronavirus across China and beyond has underscored how important it is for travel managers to have immediate, comprehensive access to data about their employees’ travel activity -- including bookings made directly with airlines, hotels, and other travel suppliers (or, “leakage”), which aren't visible via TMC reports. These blind spots in travel data present a serious duty of care risk for both companies and employees.
We frequently get questions from prospective clients regarding data privacy and security, and how Traxo's services meet legal requirements for both areas. For corporate travel managers seeking to understand their booking blindspots, we've compiled some of the most common questions and our responses, which can be shared with internal legal and IT teams.
We are happy to announce that Traxo is GDPR compliant. This has been a lengthy, company-wide process of detailed reviews of all services and business operations, how they function, as well as assessing our critical partners involved with delivering our services.