NDC and the Retailing Revolution: Navigating the New Landscape of Corporate Travel with Traxo

In the ever-evolving corporate travel landscape, change is not just inevitable—it's an opportunity for growth and innovation. The recent announcement of Amex GBT's plans to acquire CWT for approximately $570 million represents a significant milestone in the industry's journey. This acquisition will bring together two of the largest corporate

Corporate travel is vital for business growth, fostering expansion and collaboration. Yet, it also carries inherent risks, prompting the International Organization for Standardization (ISO) to publish ISO 31030 in September 2021. This comprehensive framework addresses travel-related risks and offers standardized risk management practices.Morvillo

In a notable shift poised to redefine the travel booking landscape for countless flyers, American Airlines has announced significant updates that will impact how AAdvantage loyalty program members earn miles, manage baggage fees, and utilize trip credits. This move is not just about altering the logistics of flying; it's a strategic endeavor to

Most of my legal career was spent in-house at Sabre and Travelocity. As a result, I am keenly interested in legal issues that impact the travel industry. In today's globalized economy, travel is an essential part of doing business. Whether it's attending conferences, meeting clients, or exploring new markets, travel is an integral component of

New Distribution Capability (NDC) is a new data transmission standard developed by the International Air Transport Association (IATA) that aims to modernize the distribution of airline content and provide a richer shopping experience for travelers. It enables airlines to offer more personalized and differentiated products and services, such as

The world of corporate travel management is constantly evolving, and one of the most significant developments in recent years is the introduction of New Distribution Capability (NDC). NDC is a new standard for airline distribution that aims to modernize and simplify the booking process for travel agencies, travel management companies, and

In today's fast-paced business environment, corporate travel management teams face many challenges, such as ensuring the safety and comfort of their business travelers while keeping costs under control. One of the main challenges is to provide flexible booking options that meet the specific needs of their travelers while retaining full visibility.

With the rise of work-from-home and work-from-anywhere trends, as well as the blending of business and leisure travel (also known as "bleisure" trips), many corporations have shifted their focus from being responsible for the safety and security of the traveler to being accountable for the safety and security of the employee, regardless of their

COVID-19 impacted many companies' bottom lines, which caused travel managers to search for innovative ways to reduce spend without sacrificing corporate travel program necessities While the need is less urgent now, it's never a bad idea to find ways to make better use of your travel budget.

To introduce flexibility and reap additional savings,

It is common for medium-to-large businesses to have an established travel program in place, which encompasses a travel policy (mandated or guidelines), a designated Travel Management Company (TMC), a preferred supplier program (air, hotel, and car), and often a duty of care provider for larger or more complex businesses.

Small-to-medium size

Pre-trip travel data creates endless opportunities for travel managers to connect with travelers prior to departure, ensuring bookings are compliant and identifying missed cost savings opportunities before lift-off.

What Are Business Travel Costs?

Business travel expenses can be defined as costs associated with traveling for the purpose of

Would you agree that supplier negotiations are like a revolving door? Travel managers will end one RFP process, only to find themselves knee-deep in business travel management data and reports a few short months later as the upcoming years’ RFP process begins all over again.

This especially rings true for hotel programs, which are usually on an

Requests for Proposals (RFPs) have become part of a structured, annual process for many travel managers, while others only open discussions with suppliers as needed. While an RFP can be built for most services, this blog will focus on what you need to build an RFP for corporate travel services (e.g., hotel RFPs).

Regardless of the exact reason

Travel Managers often juggle their company's best interest and traveler satisfaction. Depending on your company, it may be challenging to satisfy both parties or come to a mutually beneficial agreement on your corporate travel policy. Here we will uncover the benefits of having access to complete travel data through Traxo and how travel managers

Between managing the day-to-day operations of travel procurement, maintaining best-in-class programs, ensuring policy compliance and the responsibilities of data management, the travel manager’s role is multifaceted. For decades, travel managers have struggled to aggregate travel data because of its many storage points. After collecting the data,

Having multiple travel management companies (TMCs) supporting an organization is common in today’s business sector, especially for those with a global presence. This fragmentation makes leveraging a travel program data aggregation and auditing solution mission-critical.

What Are TMCs (Travel Management Companies)?

TMCs, travel management companies

The latest highly-transmissible COVID-19 variant, Omicron, became publicly known in December 2021 when South Africa sounded the alarm to the World Health Organization (WHO). Almost immediately, borders were closed for travel. Organizations with business travelers in South Africa quickly scrambled to locate them and launch relocation plans before

Data voids became a major concern for travel managers when the pandemic gripped the travel industry in 2020. Locating, contacting, and moving travelers before the impending border closures came into effect was urgent. This shed light on the challenge travel managers have faced for years — business travel program leakage and the dangers of

The new year has arrived, and people from all corners of the earth are anxiously looking to move beyond the chaos and uncertainty brought about by COVID-19. As we know, due to widespread shutdowns and stringent health protocols, travel was a particularly hard-hit industry that’s poised to rebound as we progress through 2021. But, what will the

As the global economy begins to reopen, corporate travel teams worldwide are planning for how best to restart their company’s business travel activity. Most firms have made it through the initial “triage” stage of the pandemic. Now, teams are taking stock of how their travel programs performed in the midst of the crisis, in order to assess how

Uncertain times – I have lost count of how many times I heard the phrase “uncertain times” over the last two months. Since the spread of COVID-19 began, the world has certainly been faced with innumerable challenges on every imaginable level - physically, mentally, spiritually, and more, especially in the realm of business travel. There are many

Travel managers have been on the front line of corporate travel’s response to the COVID-19 outbreak. Companies are in varying stages of dealing with the outbreak, but we’ve heard three common themes in how travel teams are approaching this unprecedented new reality.

Three Ways Travel Managers Are Approaching COVID-19

1. Employees first – Ensuring

If your CEO or head of risk management walked into your office today and asked you how many employees recently traveled to China, and hence could be at risk for exposure to coronavirus, how confident are you of your answer?

Importance of Data Visibility During the COVID-19 Outbreak

The swift outbreak of the coronavirus (now known as COVID-19)

We frequently get questions from prospective clients regarding data privacy and security, and how Traxo's services meet legal requirements for both areas. For corporate travel managers seeking to understand their booking blindspots, we've compiled some of the most common questions and our responses, which can be shared with internal legal and IT

Traxo Vice President of Sales Chad Costa joined BTN Group’s Mary Ann McNulty for the June  2018 BTN webinar "Leakage: Plugging the Holes in Your Travel Program." The panel, including Suzanne Boyan from ZS Associates, Pat Sage from Huron Consulting Group, and Kim Castro from TravelCAST, shared how large enterprises are impacted by leakage in their

The Traxo team was in New York City last week for the annual ACTE Global Summit and enjoyed the opportunity to connect with hundreds of corporate travel managers and buyers. Our booth at InterACTE was busy nonstop! Thanks to all who stopped by to say hello -- we hope we helped shed some light on the challenges of managing your off-channel

In the ever-evolving corporate travel landscape, change is not just inevitable—it's an opportunity for growth and innovation. The recent announcement of Amex GBT's plans to acquire CWT for approximately $570 million represents a significant milestone in the industry's journey. This acquisition will bring together two of the largest corporate

Corporate travel is vital for business growth, fostering expansion and collaboration. Yet, it also carries inherent risks, prompting the International Organization for Standardization (ISO) to publish ISO 31030 in September 2021. This comprehensive framework addresses travel-related risks and offers standardized risk management practices.Morvillo

In a notable shift poised to redefine the travel booking landscape for countless flyers, American Airlines has announced significant updates that will impact how AAdvantage loyalty program members earn miles, manage baggage fees, and utilize trip credits. This move is not just about altering the logistics of flying; it's a strategic endeavor to

In the ever-complex and unpredictable world of corporate operations, business continuity management (BCM) stands as a cornerstone for ensuring an organization's ongoing stability. Business continuity refers to the planning and preparation undertaken to ensure that an organization can continue to operate in case of serious incidents, disasters, or

In corporate travel's complex, fast-paced realm, staying ahead of the curve is necessary. Today, the technological revolution spearheaded by artificial intelligence (AI) has reshaped the landscape, with tools like ChatGPT becoming game-changers. Designed by OpenAI, ChatGPT leverages advanced language understanding capabilities that could assist

In corporate travel, weather delays and mass cancellations are significant roadblocks. These unexpected situations can lead to missed meetings, lower productivity, and heightened employee stress; taking a toll on overall business performance. The need for efficient management and control of these unpredictable events has never been more critical.

Travel risk management is a crucial aspect of any business that involves travel, whether for business meetings or conferences. It refers to the process of identifying, assessing, and mitigating any risks associated with business travel. This can include anything from health and safety concerns to political instability and natural disasters. In

You’ve likely experienced a cyber attack at some point during your career or personal life. For example, you may have had an account hacked into or received an alarming message from a service provider that there has been a systems data breach and your personal details were compromised. With larger-scale cyberattacks, these often go unnoticed or

A bleisure trip is what you get when you blend a business and a leisure trip together — a concept that is no stranger to modern business travelers or travel managers. An example of a bleisure trip would be an employee traveling to San Francisco for a business conference at their company’s expense and then tacking on a couple days for a quick jaunt

Many organizations had offices, work-from-home employees, and travelers visiting Ukraine when Russia invaded on February 24th, 2022. Regardless of why employees were in the country, organizations had a legally binding duty of care to their team members. Before they could ensure employees were out of harm's way, they needed to locate them. Today,

Travel Managers have a duty of care responsibility to keep their business travelers safe while on the road and can try to mitigate risk by ensuring they have good programs, policies, and procedures in place should the need arise. However, travelers also need to be mindful and aware of their surroundings. They need to be able to mitigate risk, and

The role of a travel manager often varies with the size and scale of organizations. Global organizations may have large, complex travel programs, typically managed by a team of corporate travel professionals. Whereas small to medium-sized businesses may only have a single point of contact managing the travel program. Regardless of the size of your

Travel Managers are continually expected to further optimize travel programs. How you go about making optimizations year after year depends on the results expected from you. As the world continues to resume pre-pandemic activities, the top priority for 2022 will undoubtedly be business traveler safety. Let’s break down ways to optimize business

The latest highly-transmissible COVID-19 variant, Omicron, became publicly known in December 2021 when South Africa sounded the alarm to the World Health Organization (WHO). Almost immediately, borders were closed for travel. Organizations with business travelers in South Africa quickly scrambled to locate them and launch relocation plans before

Data voids became a major concern for travel managers when the pandemic gripped the travel industry in 2020. Locating, contacting, and moving travelers before the impending border closures came into effect was urgent. This shed light on the challenge travel managers have faced for years — business travel program leakage and the dangers of

New, industry-leading corporate travel t technologies are emerging all the time. We’ve also witnessed businesses  reinventing themselves to stay relevant  as the world changes around us. To continue future-proofing corporate travel programs, there are three key areas where travel managers should focus:

• Ensuring access to complete pre-trip travel

2019 started off like any other year: busy calendars, overbooked flights, sold-out hotels and a bustling meeting schedule. Business was booming and travel managers were busy. Their time was spent assisting travelers, negotiating contacts, managing rates, auditing itineraries, and other mundane tasks — Until everything stopped.

When the pandemic

As the global economy begins to reopen, corporate travel teams worldwide are planning for how best to restart their company’s business travel activity. Most firms have made it through the initial “triage” stage of the pandemic. Now, teams are taking stock of how their travel programs performed in the midst of the crisis, in order to assess how

Uncertain times – I have lost count of how many times I heard the phrase “uncertain times” over the last two months. Since the spread of COVID-19 began, the world has certainly been faced with innumerable challenges on every imaginable level - physically, mentally, spiritually, and more, especially in the realm of business travel. There are many

Travel managers have been on the front line of corporate travel’s response to the COVID-19 outbreak. Companies are in varying stages of dealing with the outbreak, but we’ve heard three common themes in how travel teams are approaching this unprecedented new reality.

Three Ways Travel Managers Are Approaching COVID-19

1. Employees first – Ensuring

COVID-19 (coronavirus) has impacted organizations around the globe, highlighting the critical need for actionable risk intelligence to help business continuity planning. Beyond the human toll, this epidemic is a wake-up call for companies to carefully review the strategies, policies, and procedures they have in place to protect employees,

If your CEO or head of risk management walked into your office today and asked you how many employees recently traveled to China, and hence could be at risk for exposure to coronavirus, how confident are you of your answer?

Importance of Data Visibility During the COVID-19 Outbreak

The swift outbreak of the coronavirus (now known as COVID-19)

We frequently get questions from prospective clients regarding data privacy and security, and how Traxo's services meet legal requirements for both areas. For corporate travel managers seeking to understand their booking blindspots, we've compiled some of the most common questions and our responses, which can be shared with internal legal and IT

The Traxo team was in New York City last week for the annual ACTE Global Summit and enjoyed the opportunity to connect with hundreds of corporate travel managers and buyers. Our booth at InterACTE was busy nonstop! Thanks to all who stopped by to say hello -- we hope we helped shed some light on the challenges of managing your off-channel