Travel managers have been on the front line of corporate travel’s response to the COVID-19 outbreak. Companies are in varying stages of dealing with the outbreak, but we’ve heard three common themes in how travel teams are approaching this unprecedented new reality.
COVID-19 (coronavirus) has impacted organizations around the globe, highlighting the critical need for actionable risk intelligence to help business continuity planning. Beyond the human toll, this epidemic is a wake-up call for companies to carefully review the strategies, policies, and procedures they have in place to protect employees, customers, and operations, in this and future epidemics.
If your CEO or head of risk management walked into your office today and asked you how many employees recently traveled to China, and hence could be at risk for exposure to coronavirus, how confident are you of your answer?
The swift outbreak of the coronavirus across China and beyond has underscored how important it is for travel managers to have immediate, comprehensive access to data about their employees’ travel activity -- including bookings made directly with airlines, hotels, and other travel suppliers (or, “leakage”), which aren't visible via TMC reports. These blind spots in travel data present a serious duty of care risk for both companies and employees.
We frequently get questions from prospective clients regarding data privacy and security, and how Traxo's services meet legal requirements for both areas. For corporate travel managers seeking to understand their booking blindspots, we've compiled some of the most common questions and our responses, which can be shared with internal legal and IT teams.
We relish any opportunity to get together with corporate travel managers around the world. Conversations on the expo floor or just over a coffee allow us to hear first-hand about the challenges all in corporate travel face in understanding off-channel bookings.
Traxo Vice President of Sales Chad Costa recently joined BTN Group’s Mary Ann McNulty for the June 26, 2018, "Leakage: Plugging the Holes in Your Travel Program" BTN webinar. The panel, including Suzanne Boyan from ZS Associates, Pat Sage from Huron Consulting Group, and Kim Castro from TravelCAST, shared how large enterprises are impacted by leakage in their travel programs and current solutions to address off-channel bookings.
We are happy to announce that Traxo is GDPR compliant. This has been a lengthy, company-wide process of detailed reviews of all services and business operations, how they function, as well as assessing our critical partners involved with delivering our services.
The Traxo team was in New York City last week for the annual ACTE Global Summit and enjoyed the opportunity to connect with hundreds of corporate travel managers and buyers. Our booth at InterACTE was busy nonstop! Thanks to all who stopped by to say hello -- we hope we helped shed some light on the challenges of managing your off-channel "leakage" spend, and how Traxo can alleviate this headache. If you missed us at the booth, we'd still love to hear from you!
If we learned one thing from our numerous conversations, it's that leakage is a common problem for all corporate travel programs -- regardless of spend level, employee base, geography, mandate, or any of the travel management tools used.
Traxo CEO Andres Fabris recently joined the April 6, 2018, BTN "Solving Hotel Attachment" webinar with Steve Reynolds from TRIPBAM and Cathy Sharpe from ITW. The panel shared how large enterprises like ITW are working with Traxo to capture the complete view of their corporate travel activity and leveraging TRIPBAM to deliver significant savings on their hotel spend.
“Out Of Program”
No matter what you call it, when employees book their travel anywhere except their travel management company, it’s a blindspot.