The traditional boundaries of corporate travel management are dissolving. Today's volatile risk landscape—marked by geopolitical tensions, extreme weather events, health crises, and rising crime rates—has fundamentally transformed the meaning of duty of care for organizations. Companies can no longer responsibly limit their oversight to trips
Corporate travel managers operate under a dangerous illusion. They believe they have visibility into their travel programs through agency reporting, expense reports, and credit card feeds. The reality? These traditional data sources create a fractured, delayed, and fundamentally incomplete picture that undermines every aspect of modern travel
In today’s complex corporate travel landscape, where an average of 40% of bookings happen outside approved channels, travel managers face an increasingly difficult challenge: how to maintain complete visibility and control over their travel programs while ensuring traveler safety, controlling costs, and meeting sustainability goals. The answer
Travel leaders: the pressure is on. Boards, investors, and regulators are increasingly focused on indirect emissions—especially those hidden within the value chain. For many companies, business travel falls under the Greenhouse Gas (GHG) Protocol’s Scope 3, Category 6 (business travel) and now requires as much scrutiny as manufacturing or
In today’s global travel environment, organizations can’t afford to think of travel data as a collection of disconnected transactions. Every trip has context. Yet for too long, travel managers have been forced to navigate a fragmented landscape of partial insights; travel data here, spending data there, and HR records somewhere else.
For decades, corporate travel managers have relied on flight data as a core element of program oversight. Yet despite its importance, this data has often been frustratingly limited. Did the traveler book the flight? Was the ticket issued? How much was spent? These questions could be answered—but only in broad strokes. What’s been missing is the
Corporate travel isn’t just about individual trips. Increasingly, companies bring large groups of employees together for off-sites, client events, or global conferences. These gatherings are essential for connection and collaboration, but for travel managers, they’re some of the hardest trips to manage.
Corporate travel risk management (TRM) has long been seen as a moral and legal imperative, but today, it’s becoming a financial strategy too. Insurers are beginning to explore premium discounts for companies that proactively demonstrate strong duty of care, especially those aligned with ISO 31030 standards. And the key to proving it? Complete,
In the fast-moving world of corporate travel, real-time insights aren’t a luxury — they’re a necessity. That’s why Traxo is thrilled to introduce our fastest filtering experience yet, launching this week. With just two clicks, users can drill into specific data points and surface the context they need, without fumbling through menus, exports, or
Is your travel program as cost-effective as you think? Most organizations believe they have a firm grip on their corporate travel spend, yet gaps in visibility often reveal a different reality. Even when companies leverage a Travel Management Company (TMC), rely on negotiated supplier contracts, or enforce strict booking policies, a significant
At Traxo, we’re always looking for ways to empower travel managers with cutting-edge tools to drive smarter decision-making and enhance program visibility. As we step into 2025, we’re thrilled to announce a series of updates that make managing corporate travel easier and more insightful than ever before. From our new dashboard to advanced flight
The corporate travel landscape has undergone significant transformations in recent years, influenced by technological advancements, shifting employee expectations, and global economic factors. As we reflect on 2024, several key trends are reshaping business travel in 2025 and beyond.
The airline industry has undergone a significant transformation by introducing New Distribution Capability (NDC), a standardized API (Application Programming Interface) that enables airlines to sell their products more effectively. NDC has revolutionized how airlines distribute their content, and its impact is felt across the corporate travel
Corporate travel has become an essential aspect of doing business as the world becomes increasingly interconnected. With employees traveling globally, companies have a moral and legal obligation to ensure their safety and well-being while on the road. This responsibility is known as duty of care and is a critical component of corporate travel
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As a travel manager, you're tasked with overseeing the complex and often chaotic world of corporate travel. From booking flights and hotels to managing expenses and ensuring policy compliance, your plate is always full. But what if I told you that there's a significant chunk of your travel spend that's flying under the radar, invisible to your
In today's fast-paced business environment, corporate travel management has become a critical component of a company's overall success. With employees constantly on the move, understanding and analyzing traveler behavior is essential to optimize travel programs, improve compliance, and enhance traveler satisfaction. By gaining insights into where
At Traxo, we’ve been hard at work over the past few months, making significant strides to enhance our corporate travel management services. We’re excited to share some of the latest updates that are set to revolutionize how companies manage their travel programs.
In today's fast-paced business environment, corporate travel management has become a critical component of a company's overall success. With employees constantly on the move, managing travel expenses, bookings, and compliance can be a daunting task. However, a lack of visibility into these aspects can lead to inefficiencies, increased costs, and
In corporate travel's dynamic and often unpredictable world, ensuring employee safety and well-being is paramount. The experience of a global consulting firm, recognized among the Business Travel News (BTN) top 20, serves as a compelling case study highlighting the crucial role of comprehensive travel visibility solutions in safeguarding employees
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In an era where work flexibility is no longer a perk but a norm, the boundaries between professional and personal life are increasingly blurring. This is especially true in the context of business travel, which has evolved to include what is now known as "bleisure" travel — a blend of business and leisure. A compelling illustration of this trend
In the ever-evolving corporate travel landscape, change is not just inevitable—it's an opportunity for growth and innovation. The recent announcement of Amex GBT's plans to acquire CWT for approximately $570 million represents a significant milestone in the industry's journey. This acquisition will bring together two of the largest corporate
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Corporate travel is vital for business growth, fostering expansion and collaboration. Yet, it also carries inherent risks, prompting the International Organization for Standardization (ISO) to publish ISO 31030 in September 2021. This comprehensive framework addresses travel-related risks and offers standardized risk management practices.Morvillo
In a notable shift poised to redefine the travel booking landscape for countless flyers, American Airlines has announced significant updates that will impact how AAdvantage loyalty program members earn miles, manage baggage fees, and utilize trip credits. This move is not just about altering the logistics of flying; it's a strategic endeavor to
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In a detailed article by Business Travel News, the emerging trend in managed travel retailing has been discussed, especially in the context of New Distribution Capability (NDC) — a retailing initiative launched by IATA for the development and market adoption of a new, XML-based data transmission standard. American Airlines has been at the
In the dynamic landscape of corporate travel, staying ahead requires more than just managing logistics; it involves understanding and leveraging the wealth of data generated by every trip. At Traxo, we specialize in capturing and analyzing comprehensive travel data, enabling businesses to fine-tune their travel programs for maximum efficiency and
Post-pandemic recovery has ushered in an era where the environment and sustainability are paramount. For the travel industry, the spotlight is on new mandatory emissions reporting standards. As the The World Travel & Tourism Council (WTTC) points out, navigating this evolving landscape requires commitment and innovation. Let's delve into how
In the ever-complex and unpredictable world of corporate operations, business continuity management (BCM) stands as a cornerstone for ensuring an organization's ongoing stability. Business continuity refers to the planning and preparation undertaken to ensure that an organization can continue to operate in case of serious incidents, disasters, or
In corporate travel's complex, fast-paced realm, staying ahead of the curve is necessary. Today, the technological revolution spearheaded by artificial intelligence (AI) has reshaped the landscape, with tools like ChatGPT becoming game-changers. Designed by OpenAI, ChatGPT leverages advanced language understanding capabilities that could assist
In corporate travel, weather delays and mass cancellations are significant roadblocks. These unexpected situations can lead to missed meetings, lower productivity, and heightened employee stress; taking a toll on overall business performance. The need for efficient management and control of these unpredictable events has never been more critical.
In an era where data security and privacy are paramount concerns, Traxo has announced its successful completion of the Systems and Organizational Control (SOC) 2 Type II examination. This achievement reinforces Traxo's commitment to maintaining the highest level of security. The in-depth audit, conducted by Dansa D'Arata Soucia LLP, provided an
Travel risk management is a crucial aspect of any business that involves travel, whether for business meetings or conferences. It refers to the process of identifying, assessing, and mitigating any risks associated with business travel. This can include anything from health and safety concerns to political instability and natural disasters. In
Most of my legal career was spent in-house at Sabre and Travelocity. As a result, I am keenly interested in legal issues that impact the travel industry. In today's globalized economy, travel is an essential part of doing business. Whether it's attending conferences, meeting clients, or exploring new markets, travel is an integral component of
New Distribution Capability (NDC) is a new data transmission standard developed by the International Air Transport Association (IATA) that aims to modernize the distribution of airline content and provide a richer shopping experience for travelers. It enables airlines to offer more personalized and differentiated products and services, such as
The world of corporate travel management is constantly evolving, and one of the most significant developments in recent years is the introduction of New Distribution Capability (NDC). NDC is a new standard for airline distribution that aims to modernize and simplify the booking process for travel agencies, travel management companies, and
In today's fast-paced business environment, corporate travel management teams face many challenges, such as ensuring the safety and comfort of their business travelers while keeping costs under control. One of the main challenges is to provide flexible booking options that meet the specific needs of their travelers while retaining full visibility.
With the rise of work-from-home and work-from-anywhere trends, as well as the blending of business and leisure travel (also known as "bleisure" trips), many corporations have shifted their focus from being responsible for the safety and security of the traveler to being accountable for the safety and security of the employee, regardless of their
You may be wondering, "What does Traxo Do?" Traxo helps organizations audit their corporate travel programs by providing full visibility into travel bookings, regardless of the booking source, well before trips actually happen. By parsing booking details from 100,000+ air, car and hotel suppliers, Traxo provides travel managers with comprehensive
Unstructured data, structured data, complete data—these terms can intimidate those who are not accustomed to or well-versed in managing data. While most travel managers wouldn’t consider themselves data experts, they actually acquire and use a massive amount of travel data to do their jobs.
If there is something to be analyzed, captured, simplified, booked, or secured, there’s a technology company available to assist your travel program in doing so. In this blog, we’ll discuss how to choose travel management software and services for optimal coverage and efficiency.
Remote work forcefully swept through workplaces across the globe when the pandemic took hold. Many businesses were not in a position to shift their workforce to a fully digital environment with such short notice, but as businesses faced being shut down or pivoting to remote work, the latter soon became the reality. Post-pandemic, businesses are
COVID-19 impacted many companies' bottom lines, which caused travel managers to search for innovative ways to reduce spend without sacrificing corporate travel program necessities While the need is less urgent now, it's never a bad idea to find ways to make better use of your travel budget.
It is common for medium-to-large businesses to have an established travel program in place, which encompasses a travel policy (mandated or guidelines), a designated Travel Management Company (TMC), a preferred supplier program (air, hotel, and car), and often a duty of care provider for larger or more complex businesses.
While the world faces emerging viral outbreaks, inflation and air travel disruptions, business travel continues to rebound from its mid-pandemic low—though its full recovery timeline has been pushed to 2026.
Pre-trip travel data creates endless opportunities for travel managers to connect with travelers prior to departure, ensuring bookings are compliant and identifying missed cost savings opportunities before lift-off.
As our environment shifts, the importance of corporate sustainability grows stronger. As individual contributors and corporations, the actions and impact that we make together could not be more important than acting to offset our carbon footprint now.
Traxo has been providing travel managers and organizations across the globe with complete trip visibility, providing consolidated reporting and ease of locating travelers before, during, and after trips. We’ve recently taken Traxo’s reporting to the next level by launching computed prices, a new feature to automatically convert all travel data
You’ve likely experienced a cyber attack at some point during your career or personal life. For example, you may have had an account hacked into or received an alarming message from a service provider that there has been a systems data breach and your personal details were compromised. With larger-scale cyberattacks, these often go unnoticed or
A bleisure trip is what you get when you blend a business and a leisure trip together — a concept that is no stranger to modern business travelers or travel managers. An example of a bleisure trip would be an employee traveling to San Francisco for a business conference at their company’s expense and then tacking on a couple days for a quick jaunt
Imagine waking up to news headlines that war has erupted, a political crisis has ensued, or a newly identified virus has begun to rapidly spread. As your organization's appointed travel manager, would you be scratching your head, wondering if you have employees in the affected region, or would a quick check of your travel aggregator let you know
Would you agree that supplier negotiations are like a revolving door? Travel managers will end one RFP process, only to find themselves knee-deep in business travel management data and reports a few short months later as the upcoming years’ RFP process begins all over again.
Many organizations had offices, work-from-home employees, and travelers visiting Ukraine when Russia invaded on February 24th, 2022. Regardless of why employees were in the country, organizations had a legally binding duty of care to their team members. Before they could ensure employees were out of harm's way, they needed to locate them. Today,
Travel Managers have a duty of care responsibility to keep their business travelers safe while on the road and can try to mitigate risk by ensuring they have good programs, policies, and procedures in place should the need arise. However, travelers also need to be mindful and aware of their surroundings. They need to be able to mitigate risk, and
Requests for Proposals (RFPs) have become part of a structured, annual process for many travel managers, while others only open discussions with suppliers as needed. While an RFP can be built for most services, this blog will focus on what you need to build an RFP for corporate travel services (e.g., hotel RFPs).
Travel Managers often juggle their company's best interest and traveler satisfaction. Depending on your company, it may be challenging to satisfy both parties or come to a mutually beneficial agreement on your corporate travel policy. Here we will uncover the benefits of having access to complete travel data through Traxo and how travel managers
Price assurance is a corporate travel savings strategy made of three components — supplier negotiations, rate auditing and re-shopping. Technologies that continually audit rates and re-shop for discounts are crucial to ensuring your suppliers adhere to your contracted discounts and non-negotiated bookings are optimized.
Between managing the day-to-day operations of travel procurement, maintaining best-in-class programs, ensuring policy compliance and the responsibilities of data management, the travel manager’s role is multifaceted. For decades, travel managers have struggled to aggregate travel data because of its many storage points. After collecting the data,
The role of a travel manager often varies with the size and scale of organizations. Global organizations may have large, complex travel programs, typically managed by a team of corporate travel professionals. Whereas small to medium-sized businesses may only have a single point of contact managing the travel program. Regardless of the size of your
Travel Managers are continually expected to further optimize travel programs. How you go about making optimizations year after year depends on the results expected from you. As the world continues to resume pre-pandemic activities, the top priority for 2022 will undoubtedly be business traveler safety. Let’s break down ways to optimize business
Having multiple travel management companies (TMCs) supporting an organization is common in today’s business sector, especially for those with a global presence. This fragmentation makes leveraging a travel program data aggregation and auditing solution mission-critical.
The latest highly-transmissible COVID-19 variant, Omicron, became publicly known in December 2021 when South Africa sounded the alarm to the World Health Organization (WHO). Almost immediately, borders were closed for travel. Organizations with business travelers in South Africa quickly scrambled to locate them and launch relocation plans before
Data voids became a major concern for travel managers when the pandemic gripped the travel industry in 2020. Locating, contacting, and moving travelers before the impending border closures came into effect was urgent. This shed light on the challenge travel managers have faced for years — business travel program leakage and the dangers of
New, industry-leading corporate travel t technologies are emerging all the time. We’ve also witnessed businesses reinventing themselves to stay relevant as the world changes around us. To continue future-proofing corporate travel programs, there are three key areas where travel managers should focus:
2019 started off like any other year: busy calendars, overbooked flights, sold-out hotels and a bustling meeting schedule. Business was booming and travel managers were busy. Their time was spent assisting travelers, negotiating contacts, managing rates, auditing itineraries, and other mundane tasks — Until everything stopped.
Many of us are eager for normal life to return. For working professionals, part of that normalcy consists of business travel and attending meetings and events in person. We’ve said it before, and we’ll say it again — nothing can replace face-to-face relationship building. After 1.5 years of Covid restrictions, handshakes, warm hugs from familiar
As the gears start turning throughout the corporate travel ecosystem, the Traxo team is incredibly encouraged by the activity we’re seeing from our clients, partners and prospects. We’ve seen steady, accelerating growth each week of 2021 as confidence builds and vaccine deployment reaches critical mass.
A well-written corporate travel policy provides guidance for business travelers while helping organizations influence behavior, manage spend, utilize preferred suppliers, and keep travelers safe. Despite the numerous benefits a travel policy provides, travel managers still face policy compliance challenges.
Once you’re familiar with the three corporate travel program policy types – mandated, flexible, and hybrid – it’s time to decide what comes next. Do you need to make changes, and if so, what are the corporate travel policy best practices you should follow?
Before diving headfirst into policy changes, let’s take a step back to evaluate the entire
The new year has arrived, and people from all corners of the earth are anxiously looking to move beyond the chaos and uncertainty brought about by COVID-19. As we know, due to widespread shutdowns and stringent health protocols, travel was a particularly hard-hit industry that’s poised to rebound as we progress through 2021. But, what will the
As the global economy begins to reopen, corporate travel teams worldwide are planning for how best to restart their company’s business travel activity. Most firms have made it through the initial “triage” stage of the pandemic. Now, teams are taking stock of how their travel programs performed in the midst of the crisis, in order to assess how
Uncertain times – I have lost count of how many times I heard the phrase “uncertain times” over the last two months. Since the spread of COVID-19 began, the world has certainly been faced with innumerable challenges on every imaginable level - physically, mentally, spiritually, and more, especially in the realm of business travel. There are many
Travel managers have been on the front line of corporate travel’s response to the COVID-19 outbreak. Companies are in varying stages of dealing with the outbreak, but we’ve heard three common themes in how travel teams are approaching this unprecedented new reality.
COVID-19 (coronavirus) has impacted organizations around the globe, highlighting the critical need for actionable risk intelligence to help business continuity planning. Beyond the human toll, this epidemic is a wake-up call for companies to carefully review the strategies, policies, and procedures they have in place to protect employees,
If your CEO or head of risk management walked into your office today and asked you how many employees recently traveled to China, and hence could be at risk for exposure to coronavirus, how confident are you of your answer?
We frequently get questions from prospective clients regarding data privacy and security, and how Traxo's services meet legal requirements for both areas. For corporate travel managers seeking to understand their booking blindspots, we've compiled some of the most common questions and our responses, which can be shared with internal legal and IT
Traxo Vice President of Sales Chad Costa joined BTN Group’s Mary Ann McNulty for the June 2018 BTN webinar "Leakage: Plugging the Holes in Your Travel Program." The panel, including Suzanne Boyan from ZS Associates, Pat Sage from Huron Consulting Group, and Kim Castro from TravelCAST, shared how large enterprises are impacted by leakage in their
We are happy to announce that Traxo is GDPR compliant. This has been a lengthy, company-wide process of detailed reviews of all services and business operations, how they function, as well as assessing our critical partners involved with delivering our services.
The Traxo team was in New York City last week for the annual ACTE Global Summit and enjoyed the opportunity to connect with hundreds of corporate travel managers and buyers. Our booth at InterACTE was busy nonstop! Thanks to all who stopped by to say hello -- we hope we helped shed some light on the challenges of managing your off-channel
by Julie Roy
Generating sales can be a complex and sometimes expensive endeavor, with solution demos, RFPs, and on-site presentations and foll
ow-up meetings all forming part of the process. Even after the initial sale, account managers need to ensure that
Guest post from Traxo client AirHelp, the leader in air passenger rightsby Paul French
Traxo FOLIO provides a first-of-its-kind solution for extracting fully itemized spend detail from a hotel receipt upon checkout, enabling more granular visibility into T&E spend for more proactive expense management. Whereas card data typically only reports what was spent at the
Companies would deploy top-notch corporate travel booking tools with the best rates and amenities procured by their travel management companies (TMCs). These services would be so fabulous and user-friendly that employees would use them religiously. And with 100%
I hope your 2017 is going well; for the Traxo team 2017 has gotten off to an amazing, rocket-fueled start!
We finished 2016 on a high note, announcing the close of our $5.2M Series B round, let by new investor TripAdvisor and joined by existing investors Thayer Ventures, Advantage Capital Partners, and Silver
There's a particular kind of dread that settles over a risk manager when breaking news flashes across their screen at 6 a.m.
The traditional boundaries of corporate travel management are dissolving. Today's volatile risk landscape—marked by geopolitical tensions, extreme weather events, health crises, and rising crime rates—has fundamentally transformed the meaning of duty of care for organizations. Companies can no longer responsibly limit their oversight to trips
Corporate travel managers operate under a dangerous illusion. They believe they have visibility into their travel programs through agency reporting, expense reports, and credit card feeds. The reality? These traditional data sources create a fractured, delayed, and fundamentally incomplete picture that undermines every aspect of modern travel
In today’s complex corporate travel landscape, where an average of 40% of bookings happen outside approved channels, travel managers face an increasingly difficult challenge: how to maintain complete visibility and control over their travel programs while ensuring traveler safety, controlling costs, and meeting sustainability goals. The answer
Travel leaders: the pressure is on. Boards, investors, and regulators are increasingly focused on indirect emissions—especially those hidden within the value chain. For many companies, business travel falls under the Greenhouse Gas (GHG) Protocol’s Scope 3, Category 6 (business travel) and now requires as much scrutiny as manufacturing or
In today’s global travel environment, organizations can’t afford to think of travel data as a collection of disconnected transactions. Every trip has context. Yet for too long, travel managers have been forced to navigate a fragmented landscape of partial insights; travel data here, spending data there, and HR records somewhere else.
For decades, corporate travel managers have relied on flight data as a core element of program oversight. Yet despite its importance, this data has often been frustratingly limited. Did the traveler book the flight? Was the ticket issued? How much was spent? These questions could be answered—but only in broad strokes. What’s been missing is the
Corporate travel isn’t just about individual trips. Increasingly, companies bring large groups of employees together for off-sites, client events, or global conferences. These gatherings are essential for connection and collaboration, but for travel managers, they’re some of the hardest trips to manage.
Corporate travel risk management (TRM) has long been seen as a moral and legal imperative, but today, it’s becoming a financial strategy too. Insurers are beginning to explore premium discounts for companies that proactively demonstrate strong duty of care, especially those aligned with ISO 31030 standards. And the key to proving it? Complete,
In the fast-moving world of corporate travel, real-time insights aren’t a luxury — they’re a necessity. That’s why Traxo is thrilled to introduce our fastest filtering experience yet, launching this week. With just two clicks, users can drill into specific data points and surface the context they need, without fumbling through menus, exports, or
Is your travel program as cost-effective as you think? Most organizations believe they have a firm grip on their corporate travel spend, yet gaps in visibility often reveal a different reality. Even when companies leverage a Travel Management Company (TMC), rely on negotiated supplier contracts, or enforce strict booking policies, a significant
At Traxo, we’re always looking for ways to empower travel managers with cutting-edge tools to drive smarter decision-making and enhance program visibility. As we step into 2025, we’re thrilled to announce a series of updates that make managing corporate travel easier and more insightful than ever before. From our new dashboard to advanced flight
The corporate travel landscape has undergone significant transformations in recent years, influenced by technological advancements, shifting employee expectations, and global economic factors. As we reflect on 2024, several key trends are reshaping business travel in 2025 and beyond.
The airline industry has undergone a significant transformation by introducing New Distribution Capability (NDC), a standardized API (Application Programming Interface) that enables airlines to sell their products more effectively. NDC has revolutionized how airlines distribute their content, and its impact is felt across the corporate travel
Corporate travel has become an essential aspect of doing business as the world becomes increasingly interconnected. With employees traveling globally, companies have a moral and legal obligation to ensure their safety and well-being while on the road. This responsibility is known as duty of care and is a critical component of corporate travel
As a travel manager, you're tasked with overseeing the complex and often chaotic world of corporate travel. From booking flights and hotels to managing expenses and ensuring policy compliance, your plate is always full. But what if I told you that there's a significant chunk of your travel spend that's flying under the radar, invisible to your
In today's fast-paced business environment, corporate travel management has become a critical component of a company's overall success. With employees constantly on the move, understanding and analyzing traveler behavior is essential to optimize travel programs, improve compliance, and enhance traveler satisfaction. By gaining insights into where
At Traxo, we’ve been hard at work over the past few months, making significant strides to enhance our corporate travel management services. We’re excited to share some of the latest updates that are set to revolutionize how companies manage their travel programs.
In today's fast-paced business environment, corporate travel management has become a critical component of a company's overall success. With employees constantly on the move, managing travel expenses, bookings, and compliance can be a daunting task. However, a lack of visibility into these aspects can lead to inefficiencies, increased costs, and
In corporate travel's dynamic and often unpredictable world, ensuring employee safety and well-being is paramount. The experience of a global consulting firm, recognized among the Business Travel News (BTN) top 20, serves as a compelling case study highlighting the crucial role of comprehensive travel visibility solutions in safeguarding employees
In an era where work flexibility is no longer a perk but a norm, the boundaries between professional and personal life are increasingly blurring. This is especially true in the context of business travel, which has evolved to include what is now known as "bleisure" travel — a blend of business and leisure. A compelling illustration of this trend
In the ever-evolving corporate travel landscape, change is not just inevitable—it's an opportunity for growth and innovation. The recent announcement of Amex GBT's plans to acquire CWT for approximately $570 million represents a significant milestone in the industry's journey. This acquisition will bring together two of the largest corporate
Corporate travel is vital for business growth, fostering expansion and collaboration. Yet, it also carries inherent risks, prompting the International Organization for Standardization (ISO) to publish ISO 31030 in September 2021. This comprehensive framework addresses travel-related risks and offers standardized risk management practices.Morvillo
In a notable shift poised to redefine the travel booking landscape for countless flyers, American Airlines has announced significant updates that will impact how AAdvantage loyalty program members earn miles, manage baggage fees, and utilize trip credits. This move is not just about altering the logistics of flying; it's a strategic endeavor to
In a detailed article by Business Travel News, the emerging trend in managed travel retailing has been discussed, especially in the context of New Distribution Capability (NDC) — a retailing initiative launched by IATA for the development and market adoption of a new, XML-based data transmission standard. American Airlines has been at the
In the dynamic landscape of corporate travel, staying ahead requires more than just managing logistics; it involves understanding and leveraging the wealth of data generated by every trip. At Traxo, we specialize in capturing and analyzing comprehensive travel data, enabling businesses to fine-tune their travel programs for maximum efficiency and
Post-pandemic recovery has ushered in an era where the environment and sustainability are paramount. For the travel industry, the spotlight is on new mandatory emissions reporting standards. As the The World Travel & Tourism Council (WTTC) points out, navigating this evolving landscape requires commitment and innovation. Let's delve into how
In the ever-complex and unpredictable world of corporate operations, business continuity management (BCM) stands as a cornerstone for ensuring an organization's ongoing stability. Business continuity refers to the planning and preparation undertaken to ensure that an organization can continue to operate in case of serious incidents, disasters, or
In corporate travel's complex, fast-paced realm, staying ahead of the curve is necessary. Today, the technological revolution spearheaded by artificial intelligence (AI) has reshaped the landscape, with tools like ChatGPT becoming game-changers. Designed by OpenAI, ChatGPT leverages advanced language understanding capabilities that could assist
In corporate travel, weather delays and mass cancellations are significant roadblocks. These unexpected situations can lead to missed meetings, lower productivity, and heightened employee stress; taking a toll on overall business performance. The need for efficient management and control of these unpredictable events has never been more critical.
In an era where data security and privacy are paramount concerns, Traxo has announced its successful completion of the Systems and Organizational Control (SOC) 2 Type II examination. This achievement reinforces Traxo's commitment to maintaining the highest level of security. The in-depth audit, conducted by Dansa D'Arata Soucia LLP, provided an
Travel risk management is a crucial aspect of any business that involves travel, whether for business meetings or conferences. It refers to the process of identifying, assessing, and mitigating any risks associated with business travel. This can include anything from health and safety concerns to political instability and natural disasters. In
Most of my legal career was spent in-house at Sabre and Travelocity. As a result, I am keenly interested in legal issues that impact the travel industry. In today's globalized economy, travel is an essential part of doing business. Whether it's attending conferences, meeting clients, or exploring new markets, travel is an integral component of
New Distribution Capability (NDC) is a new data transmission standard developed by the International Air Transport Association (IATA) that aims to modernize the distribution of airline content and provide a richer shopping experience for travelers. It enables airlines to offer more personalized and differentiated products and services, such as
The world of corporate travel management is constantly evolving, and one of the most significant developments in recent years is the introduction of New Distribution Capability (NDC). NDC is a new standard for airline distribution that aims to modernize and simplify the booking process for travel agencies, travel management companies, and
In today's fast-paced business environment, corporate travel management teams face many challenges, such as ensuring the safety and comfort of their business travelers while keeping costs under control. One of the main challenges is to provide flexible booking options that meet the specific needs of their travelers while retaining full visibility.
With the rise of work-from-home and work-from-anywhere trends, as well as the blending of business and leisure travel (also known as "bleisure" trips), many corporations have shifted their focus from being responsible for the safety and security of the traveler to being accountable for the safety and security of the employee, regardless of their
You may be wondering, "What does Traxo Do?" Traxo helps organizations audit their corporate travel programs by providing full visibility into travel bookings, regardless of the booking source, well before trips actually happen. By parsing booking details from 100,000+ air, car and hotel suppliers, Traxo provides travel managers with comprehensive
Unstructured data, structured data, complete data—these terms can intimidate those who are not accustomed to or well-versed in managing data. While most travel managers wouldn’t consider themselves data experts, they actually acquire and use a massive amount of travel data to do their jobs.
If there is something to be analyzed, captured, simplified, booked, or secured, there’s a technology company available to assist your travel program in doing so. In this blog, we’ll discuss how to choose travel management software and services for optimal coverage and efficiency.
Remote work forcefully swept through workplaces across the globe when the pandemic took hold. Many businesses were not in a position to shift their workforce to a fully digital environment with such short notice, but as businesses faced being shut down or pivoting to remote work, the latter soon became the reality. Post-pandemic, businesses are
COVID-19 impacted many companies' bottom lines, which caused travel managers to search for innovative ways to reduce spend without sacrificing corporate travel program necessities While the need is less urgent now, it's never a bad idea to find ways to make better use of your travel budget.
It is common for medium-to-large businesses to have an established travel program in place, which encompasses a travel policy (mandated or guidelines), a designated Travel Management Company (TMC), a preferred supplier program (air, hotel, and car), and often a duty of care provider for larger or more complex businesses.
While the world faces emerging viral outbreaks, inflation and air travel disruptions, business travel continues to rebound from its mid-pandemic low—though its full recovery timeline has been pushed to 2026.
Pre-trip travel data creates endless opportunities for travel managers to connect with travelers prior to departure, ensuring bookings are compliant and identifying missed cost savings opportunities before lift-off.
As our environment shifts, the importance of corporate sustainability grows stronger. As individual contributors and corporations, the actions and impact that we make together could not be more important than acting to offset our carbon footprint now.
Traxo has been providing travel managers and organizations across the globe with complete trip visibility, providing consolidated reporting and ease of locating travelers before, during, and after trips. We’ve recently taken Traxo’s reporting to the next level by launching computed prices, a new feature to automatically convert all travel data
You’ve likely experienced a cyber attack at some point during your career or personal life. For example, you may have had an account hacked into or received an alarming message from a service provider that there has been a systems data breach and your personal details were compromised. With larger-scale cyberattacks, these often go unnoticed or
A bleisure trip is what you get when you blend a business and a leisure trip together — a concept that is no stranger to modern business travelers or travel managers. An example of a bleisure trip would be an employee traveling to San Francisco for a business conference at their company’s expense and then tacking on a couple days for a quick jaunt
Imagine waking up to news headlines that war has erupted, a political crisis has ensued, or a newly identified virus has begun to rapidly spread. As your organization's appointed travel manager, would you be scratching your head, wondering if you have employees in the affected region, or would a quick check of your travel aggregator let you know
Would you agree that supplier negotiations are like a revolving door? Travel managers will end one RFP process, only to find themselves knee-deep in business travel management data and reports a few short months later as the upcoming years’ RFP process begins all over again.
Many organizations had offices, work-from-home employees, and travelers visiting Ukraine when Russia invaded on February 24th, 2022. Regardless of why employees were in the country, organizations had a legally binding duty of care to their team members. Before they could ensure employees were out of harm's way, they needed to locate them. Today,
Travel Managers have a duty of care responsibility to keep their business travelers safe while on the road and can try to mitigate risk by ensuring they have good programs, policies, and procedures in place should the need arise. However, travelers also need to be mindful and aware of their surroundings. They need to be able to mitigate risk, and
Requests for Proposals (RFPs) have become part of a structured, annual process for many travel managers, while others only open discussions with suppliers as needed. While an RFP can be built for most services, this blog will focus on what you need to build an RFP for corporate travel services (e.g., hotel RFPs).
Travel Managers often juggle their company's best interest and traveler satisfaction. Depending on your company, it may be challenging to satisfy both parties or come to a mutually beneficial agreement on your corporate travel policy. Here we will uncover the benefits of having access to complete travel data through Traxo and how travel managers
Price assurance is a corporate travel savings strategy made of three components — supplier negotiations, rate auditing and re-shopping. Technologies that continually audit rates and re-shop for discounts are crucial to ensuring your suppliers adhere to your contracted discounts and non-negotiated bookings are optimized.
Between managing the day-to-day operations of travel procurement, maintaining best-in-class programs, ensuring policy compliance and the responsibilities of data management, the travel manager’s role is multifaceted. For decades, travel managers have struggled to aggregate travel data because of its many storage points. After collecting the data,
The role of a travel manager often varies with the size and scale of organizations. Global organizations may have large, complex travel programs, typically managed by a team of corporate travel professionals. Whereas small to medium-sized businesses may only have a single point of contact managing the travel program. Regardless of the size of your
Travel Managers are continually expected to further optimize travel programs. How you go about making optimizations year after year depends on the results expected from you. As the world continues to resume pre-pandemic activities, the top priority for 2022 will undoubtedly be business traveler safety. Let’s break down ways to optimize business
Having multiple travel management companies (TMCs) supporting an organization is common in today’s business sector, especially for those with a global presence. This fragmentation makes leveraging a travel program data aggregation and auditing solution mission-critical.
The latest highly-transmissible COVID-19 variant, Omicron, became publicly known in December 2021 when South Africa sounded the alarm to the World Health Organization (WHO). Almost immediately, borders were closed for travel. Organizations with business travelers in South Africa quickly scrambled to locate them and launch relocation plans before
Data voids became a major concern for travel managers when the pandemic gripped the travel industry in 2020. Locating, contacting, and moving travelers before the impending border closures came into effect was urgent. This shed light on the challenge travel managers have faced for years — business travel program leakage and the dangers of
New, industry-leading corporate travel t technologies are emerging all the time. We’ve also witnessed businesses reinventing themselves to stay relevant as the world changes around us. To continue future-proofing corporate travel programs, there are three key areas where travel managers should focus:
2019 started off like any other year: busy calendars, overbooked flights, sold-out hotels and a bustling meeting schedule. Business was booming and travel managers were busy. Their time was spent assisting travelers, negotiating contacts, managing rates, auditing itineraries, and other mundane tasks — Until everything stopped.
Many of us are eager for normal life to return. For working professionals, part of that normalcy consists of business travel and attending meetings and events in person. We’ve said it before, and we’ll say it again — nothing can replace face-to-face relationship building. After 1.5 years of Covid restrictions, handshakes, warm hugs from familiar
As the gears start turning throughout the corporate travel ecosystem, the Traxo team is incredibly encouraged by the activity we’re seeing from our clients, partners and prospects. We’ve seen steady, accelerating growth each week of 2021 as confidence builds and vaccine deployment reaches critical mass.
A well-written corporate travel policy provides guidance for business travelers while helping organizations influence behavior, manage spend, utilize preferred suppliers, and keep travelers safe. Despite the numerous benefits a travel policy provides, travel managers still face policy compliance challenges.
Once you’re familiar with the three corporate travel program policy types – mandated, flexible, and hybrid – it’s time to decide what comes next. Do you need to make changes, and if so, what are the corporate travel policy best practices you should follow?
Before diving headfirst into policy changes, let’s take a step back to evaluate the entire
The new year has arrived, and people from all corners of the earth are anxiously looking to move beyond the chaos and uncertainty brought about by COVID-19. As we know, due to widespread shutdowns and stringent health protocols, travel was a particularly hard-hit industry that’s poised to rebound as we progress through 2021. But, what will the
As the global economy begins to reopen, corporate travel teams worldwide are planning for how best to restart their company’s business travel activity. Most firms have made it through the initial “triage” stage of the pandemic. Now, teams are taking stock of how their travel programs performed in the midst of the crisis, in order to assess how
Uncertain times – I have lost count of how many times I heard the phrase “uncertain times” over the last two months. Since the spread of COVID-19 began, the world has certainly been faced with innumerable challenges on every imaginable level - physically, mentally, spiritually, and more, especially in the realm of business travel. There are many
Travel managers have been on the front line of corporate travel’s response to the COVID-19 outbreak. Companies are in varying stages of dealing with the outbreak, but we’ve heard three common themes in how travel teams are approaching this unprecedented new reality.
COVID-19 (coronavirus) has impacted organizations around the globe, highlighting the critical need for actionable risk intelligence to help business continuity planning. Beyond the human toll, this epidemic is a wake-up call for companies to carefully review the strategies, policies, and procedures they have in place to protect employees,
If your CEO or head of risk management walked into your office today and asked you how many employees recently traveled to China, and hence could be at risk for exposure to coronavirus, how confident are you of your answer?
We frequently get questions from prospective clients regarding data privacy and security, and how Traxo's services meet legal requirements for both areas. For corporate travel managers seeking to understand their booking blindspots, we've compiled some of the most common questions and our responses, which can be shared with internal legal and IT
Traxo Vice President of Sales Chad Costa joined BTN Group’s Mary Ann McNulty for the June 2018 BTN webinar "Leakage: Plugging the Holes in Your Travel Program." The panel, including Suzanne Boyan from ZS Associates, Pat Sage from Huron Consulting Group, and Kim Castro from TravelCAST, shared how large enterprises are impacted by leakage in their
We are happy to announce that Traxo is GDPR compliant. This has been a lengthy, company-wide process of detailed reviews of all services and business operations, how they function, as well as assessing our critical partners involved with delivering our services.
The Traxo team was in New York City last week for the annual ACTE Global Summit and enjoyed the opportunity to connect with hundreds of corporate travel managers and buyers. Our booth at InterACTE was busy nonstop! Thanks to all who stopped by to say hello -- we hope we helped shed some light on the challenges of managing your off-channel
by Julie Roy
Generating sales can be a complex and sometimes expensive endeavor, with solution demos, RFPs, and on-site presentations and foll
ow-up meetings all forming part of the process. Even after the initial sale, account managers need to ensure that
Guest post from Traxo client AirHelp, the leader in air passenger rightsby Paul French
Traxo FOLIO provides a first-of-its-kind solution for extracting fully itemized spend detail from a hotel receipt upon checkout, enabling more granular visibility into T&E spend for more proactive expense management. Whereas card data typically only reports what was spent at the
Companies would deploy top-notch corporate travel booking tools with the best rates and amenities procured by their travel management companies (TMCs). These services would be so fabulous and user-friendly that employees would use them religiously. And with 100%
I hope your 2017 is going well; for the Traxo team 2017 has gotten off to an amazing, rocket-fueled start!
We finished 2016 on a high note, announcing the close of our $5.2M Series B round, let by new investor TripAdvisor and joined by existing investors Thayer Ventures, Advantage Capital Partners, and Silver
